OpticalfactorReviews of opticalfactor.com

Use at your peril! Ordered a pair of safety glasses and sunglasses. Safety glasses fine, quite good actually. Sunglasses came with a clear defect in one lens. Then the problems began. What I expected would be a simple replacement sent out resulted in a 6 week backwards and forwards asking for test certificates and everything else. I sent videos showing it was a clear optical defect. I was told to let my eyes get used to it. Do not use this company, I may as well have ordered from a proper company at twice the price! AVOID AT ALL COSTS!

It took over 7 weeks to get glasses that I was told I would have in 3-4 weeks. Customer service was no help. Promised a refund of shipping but have not receiving it still. After receiving my glasses I can’t even wear them. I feel like I’m wearing beer goggles. They are no where close to my prescription. I will not recommend this place to anyone! Stay away from this company

Do not order from this company. It has been 35 days and the package is still in customs! Beware you are ordering something from mainland China.

Scam. Never delivered anything. Kept saying it was going to be released from customs but never was. I didn’t realize it was coming from china when I made the purchase otherwise I would have bought from somewhere else

No prescription lenses in these glasses. Email after email and this company thinks it's up to you to get the lenses tested and provide a report to them before they will consider refunding. Avoid at all costs...raised dispute with PAYPAL & got a full refund that way. Avoid at all costs

This company is deceiving its customers with products that do not match their website and controlling reviews by not posting negative ones on their site. Ordered motorcycle riding glasses with yellow lenses and prescription. Got clear lenses, paid for transition and it is barely anything tint so useless unless at night. The yellow lenses had 0 prescription and this was not stated anywhere on website or product page. Do not buy from them, you get completely different product than advertised and customer service is not helpful. Save your money.

The product did not work. I provided Opticalfactor a correct prescription for sunglasses and they were unwearable. I should have researched the dismal reviews this company has. Many with my same problem.

I am going to write a very succinct review of Optical Factor. I would highly recommend that you avoid using this company and find a more reputable company to do business with. I ordered a pair of prescription sunglasses which arrived late and the prescription was incorrect. I have been trying continuously to get a refund but Optical Factor are refusing to do so. Optical Factor possibly has the worst customer service of any company that I have ever had dealings with. Avoid at all costs.