Peter
With Optery, Forget About DuckDuckGo and Yahoo "They Don't Even Scan Them"
I recently subscribed to Optery's Ultimate plan, which explicitly promises comprehensive scanning and removal of personal data from all major search engines, including DuckDuckGo and Yahoo. I even paid extra for their "Custom Scan". I discovered that Optery was not scanning or removing my data from DuckDuckGo or Yahoo at all. When I contacted customer support, they essentially admitted this limitation, stating that their service primarily focuses on data brokers. They tried to dismiss DuckDuckGo and Yahoo as "search engines and content platforms" rather than data brokers, a weak excuse that directly contradicts Optery’s own marketing promises. This is classic bait-and-switch. They advertise broad protection across "all search engines" to attract customers, then hide behind technical definitions once you’ve paid. If removing your personal information from DuckDuckGo and Yahoo is important to you, Optery will not deliver on what they promise. I am canceling my subscription immediately and will be looking for a more honest and capable service. Save your money and look elsewhere if comprehensive search engine removal is what you actually need.
Response from OpteryMay 18, 2026
Thank you for sharing your feedback, and we are sorry you were not satisfied with our service. We wanted to provide some additional information that we hope is helpful in understanding why your data may still be showing up on some search engines. Optery removes personal information from the underlying sites where the data is published (data brokers). Search engines such as DuckDuckGo, Yahoo, etc. are not typically publishing your information directly, but rather indexing those data broker sites. Unfortunately, they don't refresh in real time, so even if your your data is removed from the underlying source listing, it may take a little time for the listing to disappear from the search engine (after search engine refreshes). If you have the links to the data brokers publishing your information and would like us to dig into this more, please let us know. We've requested your contact information through Trustpilot. You can also reach us directly at [email protected] with the email address associated with your account, and we'll prioritize reviewing your case.



