OpteryReviews of optery.com

Response from OpteryMar 10, 2025

Thank you for your honest feedback. Many data brokers process removals quickly within the first 30+ days, but more challenging ones require multiple follow-ups, which can slow progress. We continue working on these sites over time, though some brokers may delay or relist information, requiring ongoing effort. Optery removes your data only from sites where it is actually exposed. Unlike services that claim removals from a blanket list of sites, our search technology scans the web to accurately identify where your information is listed. This ensures that every removal reflects a real exposure that has been addressed. While we cover 600+ data brokers, the number of removals varies by individual—some people appear on hundreds of sites, while others are listed on far fewer. Your personalized report provides a clearer reflection of your privacy progress, showing exactly where your data was found and removed. Additionally, some data brokers require extra verification, such as a photo ID, but providing an ID and signing an LPOA are completely optional. If you choose not to submit one, we still process removals wherever possible. We’d love the opportunity to review your case further and assist in any way we can. Please email us at [email protected], and we’d be happy to investigate any remaining concerns.

Response from OpteryMar 6, 2025

Thank you for your feedback! We're glad to hear that you've seen a reduction in unwanted calls and messages. Your satisfaction is our priority, and we appreciate you choosing Optery. Let us know if there's anything else we can do for you!

Response from OpteryMar 5, 2025

Thank you so much for your kind feedback! Providing excellent service and helping to protect your privacy is exactly our goal. We truly appreciate your support, and if you ever need anything, don’t hesitate to reach out.

Response from OpteryFeb 27, 2025

Thank you for sharing your experience! We're happy to hear you're seeing great results. If you ever need anything, please don't hesitate to reach out.

Response from OpteryFeb 19, 2025

Thank you for your feedback! We're pleased to hear that you're satisfied with our service and that it has effectively enhanced your online privacy. Your recommendation is greatly appreciated. If you ever need any assistance, please don’t hesitate to reach out.

Response from OpteryFeb 17, 2025

Thank you so much for sharing your experience! We're glad to hear that Optery has helped you reduce your online exposure and build a more secure, professional presence. Giving our users peace of mind is exactly what we strive for, and it means a lot to know we’ve made a positive impact for you. If you ever need assistance or have any questions, please feel free to reach out anytime. Thanks again for your support and recommendation!

Response from OpteryFeb 13, 2025

Thank you for your feedback. We take customer feedback seriously and appreciate the opportunity to address your concerns. We combine "Removed" and "Not Found" statuses because our scans use different name and location variations, meaning a profile may be found and removed in one search but not in another. While we provide screenshots whenever possible, some data brokers do not publicly display removed listings, though we continue to track and follow up on removals. You can learn more detailed info here: https://help.optery.com/en/article/why-does-optery-combine-removed-and-not-found-into-one-removals-protection-status-1acm6q4/ Additionally, many "arrest record" sites include more than just arrest records—they also list public records such as addresses, phone numbers, and emails, which is why they are part of our coverage. Our plan tiers are designed for different levels of coverage, and upgrading is always optional for those who want broader protection. Since data brokers frequently refresh and re-list information, we continuously monitor and resubmit removals to help keep your data off these sites. We have sent you an email to discuss this further and explore available options, and we look forward to your response.

Response from OpteryFeb 7, 2025

We apologize for any confusion or disappointment this may have caused and appreciate your feedback. At Optery, we are committed to continuously improving and expanding our coverage, which sometimes involves adding or removing data brokers. Data brokers like Intelius, Checkmate, and FastPeopleSearch are particularly challenging to remove and require significant effort, which is why they are included in our highest-tier plan. We understand that you were not notified of these changes, but as outlined in our Terms of Service (Section 6), our removal services may change over time without prior notice. - https://www.optery.com/terms-of-service/ Regarding arrest record sites, while they may have "arrest" in their name, they also display a variety of public records such as property and contact information, which is why they are included for comprehensive removal. We have also reached out to you via email to further address your concern. We would appreciate your response and hope this provides clarification.