optavia.comReviews of optavia.com

Waste of time & money & effort . I had a panic attack because I was forced to eat powdered, processed garbage & starve myself & measure everything . I was treated horribly by my so-called coaches who just wanted to make a buck & had no compassion.I would not recommend this for anyone, unless you want to go broke & destroy your self-esteem.

I purchased the fuelings. On the first day I got deathly ill from an allergic reaction to the amount of soy in the products. The coaches wanted me to exchange the products for ones without soy but they had other ingredients I was allergic to. Optavia made it difficult to return the entire order. I told the rep I was returning the entire order which contained 3 open boxes. I get back an email saying I'm only getting back $ for the closed boxes. When I call back the next day their phone msg said they are only helping via chat. The chat is busy too so you must go to a site and submit a request for them to look into the problem. This reminds me of a cult & I'm sorry I got involved. Now the coaches who made time for me don't want to help either. Its more like Scientology than weight loss.

This is an unethical, sketchy company. Stay clear. Can’t give a zero or I would. Such bad name everywhere that they are changing their name. Beware!

I ordered magnesium tablets in January and it is now March and I have asked for a refund and get no reply. I think I have been scammed and have lost $59. Don’t order from them if you don’t want to be thoroughly disappointed!

Horrible "customer service"! After receiving my first box I realized that the program wasn't recommended for those dealing with eating disorders, so I contacted them about returning the unopened box. I was given the run around back and forth between the app and the website, and then told that I had already submitted a return online, which was false. After many repeated attempts to obtain a shipping label I just gave up. All of a sudden neither the app or website were functioning anymore. Basically they claim that returns a acceptable but it's virtually impossible to complete the process in order to ship the box! So I'm out $400+. I would never ever recommend this company to a single soul.

Customer service is HORRIBLE. Ordered first time, had to update some of the items due to food allergies. Guess what??? All the stuff I did Not want showed up. THEN after 2 hours TEXTING with customer service .. I get to re-order & PAY for the stuff I need while I WAIT for a refund when I return the stuff I cannot use .. AND pay for shipping the stuff I DID NOT order back to them! RIDICULOUS

I decided to try this because one of my Facebook friends raved about it. I thought it was like nutrisystem where they give you what to eat for the week and you just supplement your fruits and veggies and have weekends off. Some of their foods were nothing to write home about but the OPTAVIA fuelings are even worse! I like maybe 3 of them. What really bugged me was that I couldn’t just pick what I wanted from the get go. The result was a box with 80% sweet stuff. Who eats sugar all day?? I was able to get most of it replaced but why have to go through the hassle? Then I had to give my CC number to my coach, which made me nervous but I trust her. I’ve just never heard of anything like that before. The first week I was hungry all the time and had headaches. Was told I had to purchase extra stuff like electrolytes because of the low sodium in the “food”. The lean and green part of it is not clear unless you follow their recipes, and even then the measurements are questionable. I lost 4lbs the first week and the second week I’m stuck. I won’t be getting more once I’m done with this. I can just have chat gpt write me a macros plan and buy my own real food at the store and get my weekends back. I wish I had thought of that before I jumped into this. The first box was expensive and that’s with a discount!

If I could give them a negative number rating I would. First, the coach I had was new to Optavia. I initially began with a two-week program. At the beginning of week one, my coach began talking about the next order. My issue was I haven't started the products yet and you are asking me for another order. After two days, I decided to put the order on hold. I requested my coach put the order on hold until I was ready. I was informed by my coach it would be on hold. I wake up the very next morning, only to find out my credit card had been billed for $391? I contacted my coach and asked why this happened? I was informed they were not sure. I was informed they felt my wife and I had worked everything out on our own. No, the coach didn't do their job. I had to cancel my bank credit card so Optavia could not continue to charge me. I had to badger both my coach and her co-coach throughout the process. It appeared neither one of them read their texts. The order, I did not order, came in and 75% of the order were items I never eat. I did not get the order initially because Optavia put the wrong ship to address on the box. It was one thing after the other. I returned all items without opening the box. Unbelievable how poorly the whole process was. Beware!