OPASReviews of opas.com

I'm not happy with their service since they promised to me a 300% ROI however we barely hit 200%.. I would not recommend working with them.

Very high rates for shipping a pair of shoes from US to Italy. Least expensive they would have charged me 112$ for FedEx Priority. THAT'S INSANE. I've used OPAS in the past and was never asked such prices. They've literally gone mad. Parcel was also delcared for 2.4lbs, I didn't understand why the increased to 3lbs. Has it got any weight during transport? That's ridiculous. I was also unsatisfied with the service as it took them 3 days to get an estimate after my reminder and they didn't offer me an option to lower the cost shipping. They just ignore it the fact I was shipping a pair of shoes. Luckily I was able to return the item back to seller with a prepaid label. But be aware this company is not the one it used to be.

Perfect Experience with OPAS!

Terrible service from Simon. Very obstructive and unhelpful. Guaranteed he would send same day then 3 days later he let us know he wouldn’t be sending at all until we sent a sample. Not interested in his customers problems or prepared to assist in overcoming them. Hopefully we will be able to find a new supplier willing to work alongside us pleasantly.

Grande réactivité , pratiquement en temps réel , ce m'a fait gagné certainement beaucoup de temps , j'ai reçu mon colis en parfait état.

We’ve been with OPAS for years and there are a number of reasons why we’re still using this brilliant service weekly. The entire team at OPAS are impeccably reliable. They’re highly responsive, always replying within a few hours of any messages (even when we say there’s no rush). This company is dedicated to providing a solid, consistent, customer-orientated service to the point they’ve gone above and beyond for us on countless occasions. I can’t recommend OPAS highly enough.

I tested several different service providers for personal shopping and mail forwarding. Two of them were total fails, OPAS is mediocre at best. Compared to my personal favorite OPAS is too slow and too expensive. Also their website is poorly designed, doesn't support intuitive workflow.

The high shipping costs are not the issue with this company. A range of shipping methods and costs is provided and you can choose which best suits your needs. Despite the high shipping costs of this company, we would not mind paying a little extra to ensure that what we ordered was actually received. Opas has a propensity to open boxes, when not requested to do so, remove the contents and repackage them (ostensibly to save you money) so that the original packaging is removed. When small, high value items are then found to be missing, all responsibility is denied putting the customer in dispute with the seller. We have no issue with Opas opening the boxes to check the contents. However, there is no reason why, once checked, that the contents cannot be returned to their original packaging, which is then resealed and sent to the customer. In this case, two expensive leather iPhone cases went missing. Perhaps pilfering is the issue that needs to be addressed. Very disappointed.