Ooze LifeReviews of oozelife.com

I’m making it my mission to post this review anywhere I can because this company has completely screwed me over. I bought a device from Ooze along with a battery meant for cartridges. What they don’t tell you is that the battery has a ridiculously small, misleading opening that only works with a few super-skinny cartridges. I use Breeze carts—which are not even that thick—and they don’t fit at all. On top of that, Ooze threw in a “free gift” attachment to turn the battery into a nectar collector… and that attachment doesn’t even fit inside their own battery either. I contacted support five times asking for a simple replacement battery - even explained I'd ship back the small one. This company is very cheap—they could’ve easily fixed the issue, especially considering the “free gift” they sent cost more than a new battery. Instead, a rep told me: “We will not be able to send you one of these. If you cannot use the item we sent you, you may discard it or give it to someone else.” That’s the customer service I got. Absolutely unacceptable. I was recommended Ooze by a friend who liked their device, but I’ll definitely be letting them know never to buy from Ooze again. Terrible company, terrible service, terrible turnaround times for both shipping and support. If you value your time, money, and sanity, avoid Ooze at all costs.

I ordered from these guys on December 4. By the end of September 9, they still hadn’t shipped my product. They were real quick to take their money out of my account, but four days later they still haven’t shipped anything. I don’t know how they’re gonna get the product here in their seven day guarantee.i feel like I should cancel my order at this point. Super slow shipping from Ooze.

I ordered a couple of products some seem go work properly some batteries are over heating i contacted company right away about issues out the package not even an hour and gives issues i wouldnt buy there cheap products made in china not assembled properly to function qaulity is made for beginners not professional long time smoker over 25+ years

Awful. The vapes damn near use a different charger for each one. Very lame. USB-c exists. Their warranty program is shit. Completely broken, got two vapes, neither could get covered. The process is broken. The code for one did not even work and I entered it exactly ffs multiple times. Their customer service basically told me gf myself. Never buy from them. Their stupid usb charger broke my vape. The vape pulled a piece out of the charger and the thing won’t charge at all now and they won’t do anything.

Once was an ok brand to buy. Stay away now. All junk. Warranty is a sham and nobody there cares, except the sales people who can't help with warranties, only try to sell you more ooze junk. Stay away

The blue 510 battery and the September Mystery Box were well worth what paid for them. The value is there. They are well made and the bot and hoot are cute and I am using the bot and it works perfect. And they all came charged, so I could use any of them right away.

Unfortunately O stars was not an option. Beware of this sham company. The product you receive has a strong chance of being defective and they refuse to provide refunds even though their website claims that timely returns are allowed. It’s a total rip off.

Me and my wife ordered one each and they never arrived. They told us to wait because sometimes USPS is ahead and then we were told there is nothing they can do because you agree if its lost/stolen/or anything they are not liable. Pretty poor policy when I have proof it wasn't delivered from USPS. But they don't care about customer service so order at your own risk I guess..