Disappointedd by O.
Ridicu lo ous layovers : lima-HOUSTON- Quito
Well the idea is good, but for two destination between which there are no direct flight the only option is to get a normal onward flight.BUT the website gives you RIDICULOUS itinerary. Foy example, for a flight Lima Quito, I didn't pay for the direct flight so gave me a flight with layover in.... HOUSTON TEXAS!!!!! I struggle at the Lima customs. God dammit layover are much easier and cheap in Panama or Colombia, but in Texas w.t.f!!!
Response from Onward TicketJun 19, 2023
Hi Gregoire Audet, Our service works automatically to choose flights from reliable airlines. If you didn't find any options using our "direct flight" feature, it simply means there were no available direct flights on your desired date. In your case, it appears you chose not to use this option, and our service selected a ticket with a stopover, which was the only viable option for that itinerary. I understand that the service didn't meet your expectations, and I regret that you didn't contact our support team to find a solution. Please know that you're always welcome to contact us through our contact form. If you're unhappy with an itinerary, we're more than willing to assist you in finding a different one that suits your needs. Best, Onward Ticket team




