Onward TicketReviews of onwardticket.com

Customer service

Outstanding CS. Fast and efficient, I would recommend this website.

Great service and excellent customer support. I had an unusual issue where my first onward reservation wasn’t accepted by the airline I was checking in with, so I had to purchase a second reservation. I contacted OnwardTicket, explained what happened, and they responded very quickly and issued a refund for the first purchase without any hassle. The service is convenient, reasonably priced, and the customer support was friendly and professional. I’ll definitely use OnwardTicket again in the future.

Really good costumer service!

I used the service to get a ticket to extend a visa in Bali. I paid and got confirmation. I forwarded the ticket to my friends who were already waiting at immigration to show their ticket. Immigration checked and found that the ticket is not valid. I checked myself und MyBookings of Airmalaysia and entered the PNR Code and last name correctly (copy paste several times). it always said "Your booking could not be retrieved due to no valid e-tickets." I feel scammed. Didn't work for me.

The purchase process was fine. But nobody asked us or anybody else that we spoke to about the onward tickets. Neither at the checkin airport, nor at checkout or immigration to Indonesia. Nobody cares. It's a stupid rule and companies exploit it. We see it as a waste of money and wouldn't to it again.

Honey was super helpful and made the booking process a breeze. Thank you

Really happy with the service. It is really easy to make a pre booking, after a long research I found onward ticket and helped to get mi visa. Although I made a big mistake with the dates, even if was my mistake (Honey) the support team give the opportunity to fix it. Thank you so much.