Bliss R.
The best all-in-one CRM software & customer service around!!! 😇
Let me start off by saying that it's hard to find a brilliant CRM software that meets all your needs and also has impeccable customer service, or so I thought, then I met Ontraport and it was everything I had been looking for and so much more! 😁🙌😁 It has been a breeze using Ontraport...and getting things set up. Between all the tutorials they offer to the live help from their incredible staff, the migration experience for me has been absolutely fantastic! 💯 I gotta give a shout out to Rachel as she's seriously AWESOME!!! 👏 She is friendly, patient, caring, detailed, and very good at creating explaining videos so I could troubleshoot the areas I needed to work on or fix etc. I absolutely enjoyed chatting with her and we were able to accomplish a lot during our chat taking me from stuck and overwhelm to becoming stress free from all the progress I was able to make. It felt like I was in a VIP masterclass working with Rachel, she's seriously the BEST!!! ✨️😇✨️ Saif ended up taking over the chat for a bit so Rachel could eat lunch as we had been working together since the very early AM...bless her heart...again this is dedication and I truly appreciate the time and energy they both put in. Saif was also very friendly & delivered top notch service as well!! 👏 We were able to finish up many things and he was extremely helpful in getting all my questions answered and he even jumped on to do a Screenshare with me right then and there to better assist me, that was amazing!! Again it felt like a private workshop where I had hands on and eyes on guidance getting my business setup with them, and I couldn't be happier!! 😉 They also immediately got me in to do my first Onboarding session that afternoon with Danielle which was incredible...more screensharing guidance to get me to where I needed to be. Danielle is also super AMAZING!! 🙌 She followed up with me after and gave me plenty of links to check out and was detailed in notes we had discussed and sent over the recording so I could refer back to it for guidance later. I tend to be a pretty meticulous type when it comes to all the details...so it feels great to know I have finally met my match with Ontraport because they truly don't miss a beat. From each person I've chatted with I continue to get blown away by the level of care and detail that's provided! You won't find this with most companies but you absolutely will with Ontra!! 🤗 Even the follow up from their tech guys who helped me out Josh & Russell also incredible experience with both of them! 👏 Then Dan who I did my biz strategy call with really took his time to understand me and my biz and present to future needs and was able to see my big vision I am creating in my biz and for the world. Dan had some great ideas for me and how to utilize Ontraport for my specific biz needs, connecting me with all the latest tools to get me there the fastest. Dan is a genius at what he does!! I feel blessed I was able to connect with him and learn so much!! 🙌 You can tell Ontraport has a ton of heart ❤️ in all that they do and you can feel this energy resonate through each person you connect with. Typically in the past its been a bit of a dread chatting to customer service support and you may have to wait for email support which isn't hands on enough with other companies but somehow Ontraport knows how to make the experience more at ease and actually fun...and they're available for immediate chat and to screenshare to help you work through any issues you may be experiencing as they pop up. Ten stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 for Ontra & their team!!! After speaking with Rachael, Dan, Saif, Danielle, Josh, and Russell and other team members I am blown away by the high level of customer service and support...and this is all included I must add at no extra costs. I had been looking at another crm and they wanted me to pay them thousands of dollars to set these things up for me and didn’t offer any DWY service...so I am thrilled I actually got to get things not only setup to a wonderful place but that I was able to learn how to do these things myself...it was a complete DWY service with Ontraport and already included at no extra fees. I can't say it enough, just how happy I am I switched over to Ontraport, it's been awesome and their team is SUPERB!! 😁🦄👍
Response from OntraportAug 26, 2022
We cannot thank you enough for this extremely detailed, thoughtful, raving review!! We believe that a thorough and hands-on onboarding is crucial for success, so we're incredibly delighted to hear that you've had such a good experience thus far. We've passed your praises on to our team and we're all very grateful for customers like you –– you keep us doing what we're doing! Can't wait to see everything else you accomplish with Ontraport. Thanks again. 🥰