Gregory S.
Sales and support staf.
Sales and support staff were very helpful and timely in getting back to me wiht quotations and startup assistance.
HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has 1,166 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent

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Great

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Appliances & Electronics · Boston, Massachusetts
New
1,166 approved reviews, newest moderated first
Gregory S.
Sales and support staff were very helpful and timely in getting back to me wiht quotations and startup assistance.
Joy H.
I thought it would take a few weeks to receive our thermometers, but we received them in just a few days! Also, the lady I spoke with on the phone, Cathy, was very friendly, personable, and professional.
Gregory B.
Everything was shipped correctly and within a reasonable time.
Richard Dyrland D.
Very good service. Friends of the East Fork Lewis River is a long-time user of HoBo stream temperature recorders and your support has been essential in supporting our salmon recovery programs for 10 years or more. We like the new software pro update. But, also would like to see the web page modified to make it easier to find and go into the videos on how to use the software and plotting of multiple variables. Respectfully, Richard Dyrland, retired Federal Regional Hydrologist
Kyle
Reliable products, great customer service and support.
Mike
I'm very impressed with the tailored services I got from Onset. These folks went out of their way to make sure I got what I needed when I needed it, even though they are flooded with requests these days. I cannot recommend them enough!
Philip H.
I ordered my product several weeks ago, but they still haven't shipped yet.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsMar 29, 2021
Hi Philip, I apologize for the long lead time you were given. Onset strives to deliver all of our products in a timely manner even as we are experiencing an increased demand for our cold chain products in support of the COVID vaccine effort. I am happy that our customer service teams was able to expedite your order. Every customer is important to us and we appreciate your feedback. Sincerely, Justin
Jesse
Elton walked me through quite a bit of troubleshooting and fixed my problem.