On Q Property ManagementReviews of onqpm.com

I was moving from Cali to Phoenix. I was so stressed out to find my new home , I was looking a lot space and talked to bunch of properties and couldn’t get too much help with them. Once I found ONQ management they help me to find my dream home . Especially leasing agent Kim McGill . He has been helping me out to find home and take care of whatever he needs to do so fast . Whenever I email to him for any concern and questions, I’ve got responses so quickly. He saved my time actually:) Thank you

I met Russell at the time of our home inspection and he came across as a very polite, kind and professional individual. He made the experience easy and comfortable. Thanks, Russell!

Russell Glad to see him a very respectful person that does a great honest job

This company is horrible when it comes to protecting the landlord's property. They lie to your face and care more about the tenant than the owner of the property! DO not use them! They used to be good, but have gone downhill SUBSTANTIALLY. You are better to take your business elsewhere - they will not have your back! They lied about cleaning the unit, they charged me when they should have charged tenant for leaving it a mess!! DO NOT USE! Had to haggle with them to take security deposit from tenant and still fighting with them over taking money from me!!

2026 update - they are reporting the reviews they don’t like, hoping to get them taken down, and trustpilot isn’t allowing it. Hilarious! Add it to the list of things this company does… Absolutely terrible. Expect to spend an additional $1000 in fees annually, just because your landlord chooses this awful company to manage their rental property. They disguise these fees as an “admin” fee (that they like to slip in with your rental tax, so you won’t question how much they are robbing you a month), and their worthless “benefits package”. Basically a way to double dip and make a commission off not just the landlord, but also the tenant. Super shady!!!!! Do your homework and rent elsewhere. They will nickel and dime you to death here. They also don’t advocate for the tenant properly, and their customer service is lackluster at best. If you don’t heed my advice and rent anyway, expect to have to hire/pay professionals to clean your rental, along with hire/pay professionals to steam your carpets upon move out. You still won’t get your full damage deposit back, though. Don’t say you weren’t warned.

Russell was very personal and awesome with my elderly dog.

A Russel had came to our house to do an inspection just now and he was completely professional, social which was nice. Overall he was nice and quick which is convenient. Thanks Russel

Russel is an excellent individual who always makes me feel comfortable with my inspection! Great character and does his job well, always asks me if there’s any issues or anything he can do to improve, kudos to him!