On Point AssemblyReviews of onpointassembly.com

Might have to reassemble the grill. The burners aren’t lighting properly.

They were fast, however did not take the care I expected with my furniture.

Would have been 5 Stars, but the team got hung up and never made the original delivery date. I rescheduled my small move for the following day, and all went well. The team of Mike and John were terrific. All told, except for me losing time from work waiting, it was a good experience.

I really appreciate how responsive they are. When I was in contact about moving, I kept changing my mind about what I was moving and they were very gracious and responded very quickly. However on the day of the actual move, the movers came several hours late. They explained that the move they were working on before mine had gone overtime. Since I was not in a rush, I did not care that my move was pushed off a couple hours, however I would have appreciated if they would have called to let me know instead of waiting until I texted them to find out if they were even still coming. When they finally got to me, the movers were very kind and efficient. However, they promised to be careful with my mattress, which was very white and clean and looked like new, and now has some marks and rips at the edges and corners. After they left, I also discovered that I was missing a mirror so I contacted them to ask if maybe they accidentally left it in their truck. They told me that I was wrong and that they definitely moved it in and that I would find it among my things. It was a full size mirror and although I did look all over for it, there was really no way I could miss it. Finally they did call me to let me know that it had broken during the move and they didn't think I would want it back. They were right. I did not want a broken mirror. I do appreciate that they owned up to it in the end, but it would have been nice if they were truthful from the start. Overall, I think that they were average in the sense that I moved in okay but now my mattress has a lot of wear and tear where before it was in very good condition and I had to go out and buy another mirror. I really do appreciate how responsive they are, but it would have been nice if my things were treated with more care and honesty. I do want to point out though that the movers were very nice and kind people.

On Point Assembly was prompt in communication and provided competitive rate for the job. The movers were efficient, but not careful moving the furniture - did not use blankets and covers while moving the furniture, leaving small scratches and took the paint off the wall in one or two places. They didn't bring ties or ropes and asked us for it. Also, they didn't clean up after the job was done. Overall, got the job done but not very professional.