OnninestReviews of onninest.com

I too am now a glittering example of what a P.T. Barnum Alum looks like. I ordered a 'Breeze Box' and got something I think my 9 year old grandchild could have invented. I called and left two messages for help returning the product, no reply. I then emailed and one day later, Rezelyn, wrote me back, issued a full refund and said I could keep the product if I wanted to (I don't.) What a shame to have such wonderful customer service representing such a reprehensible product. It must get very discouraging dealing with people like me everyday. Thank you Rezelyn for restoring my confidence in customer service anyway.

Michelle made my experience GREAT! She was so pleasant and so helpful! This was customer service at its finest! Thank you, Michelle

I had the same experience with the product. I could get more cooling from a pan of water and a fan. However, when I called customer service I spoke to Aiseo, she was was very pleasant and helpful. She arranged for a full refund. I wish every customer service person I talk was half as pleasant and efficient.

Michelle was very polite and nice and courteous

The product was not what I expected at all. The service was excellent. The response time was very quick & they did refund my money. They were very receptive to my problem & did what I wanted them to do. The refund was granted without a problem. I will wait to see it returned to my account. Thx . Too bad your product doesn’t live up to your service!! The breeze box does not work!

While I was not satisfied with the product ordered, Sheila from customer service was helpful and friendly. she made the process very easy and stayed on the phone until I could confirm I had received her email with the instructions provided.

While the product was not what was expected, Onninest customer service (Ron) was prompt and responsive. Could not ask for more.

Onninest CS really kept me in the loop on my product and when it was to arrive. Listened too my concerns and followup with good info on product. Very pleased I bought from Onninest!