OnMi PatchReviews of onmipatch.com

Response from OnMi PatchFeb 23, 2022

Hi Kim, we apologize that you had difficulty with cancelling your subscription. We do make sure to notify all customers in the first initial email and all subsequent emails for subscriptions that cancellations can easily be completed online through a link in the emails we send out with each renewed order, or through contacting our customer service team. We did see that you were able to self-cancel the subscription on February 1st. If there is anything else we can assist with or can help answer, please let us know.

Response from OnMi PatchFeb 3, 2022

Hi Keka, we apologize if you were unsatisfied with the product and your subscription plan. As stated on the policy for subscriptions on our website, in order to get a discount off your first order, the subscription is for a minimum of 2 months and can not be cancelled before this date, which is why you may not have seen the option to cancel. However, we did resolve this on January 28th and cancelled your subscription after the 2 month minimum period had passed. If you have any other questions or issues we can help to resolve, please do not hesitate to contact our customer care team.

Response from OnMi PatchMar 23, 2022

Hi Cesar, we apologize that your experience with our product was unsatisfactory. We would love to hear more about your feedback and how we can make it right. You can reach us at [email protected].

Response from OnMi PatchDec 18, 2021

Thank you so much for the review and the feedback! I'm so glad you enjoyed the patches! If there's anything we can do to improve the product, please reach out! Have an awesome week & stay in touch!

Response from OnMi PatchDec 16, 2021

Hi Tracy! Apologies for the delay, unfortunately USPS has had significant shipping delays around the holidays. I've looked up your tracking number, and it's still on route (linked below). I wish we could do something to speed up USPS, but unfortunately I have no way to do that. And if you do enjoy the product, I hope that USPS is no indication of our company or our commitment to customers. If you do enjoy the product, reach out to [email protected] and I'll send something your way for the trouble. https://app.myeship.co/en/track/track?no=9200190270121631065070#

Response from OnMi PatchDec 9, 2021

Hi Randi, We take this feedback extremely seriously and so far, to date out of the thousands of patches we've sold, this has been the only negative review with symptoms as you've described. Please email me directly at [email protected], and we'll of course refund your purchase, and look into this immediately. If you could email me your order number and which patch caused this, I'll review this immediately.

Response from OnMi PatchDec 7, 2021

Hey Eric, I appreciate the feedback. With the energy patch, we've tried to strike a balance between constant energy levels, no crash and no over-stimulation. Obviously, a lot of what 'works' for a person has to do with their personal tolerance to products that provide energy. That being said, we're constantly trying new formulas to get it right and to cater to the widest range of customers. I'd love to have you as part of a test group for new energy formulas we're rolling out in the new year. I'll shoot you an email now.