Only One JewelryReviews of onlyonejewelry.com

Scam . Company in China . Won’t respond. Took my money haven’t shipped my order in weeks !!

This gets one star because can't do none. I had a beautiful picture of my niece's golden retriever. The dog has cancer and I wanted to get her something she could keep with her after the dog had passed. The preview of tbe necklace looked fantastic. The actual product looks like a child scribbled it. It has creepy mismatched eyes. The company is currently celebrating the Lunar new year so I haven't heard back. I don't really expect to. I wish I could post the picture of what they sent.

Total rip off. Phone numbers disconnected. Crap necklace sent. Do not order. Scam scam scam.

I had placed an order with Only One Jewelry on January 4th . I had downloaded an app called “Shop” that scans through your emails and keeps you updated on things you have ordered online . My order that I had placed made me feel a little skeptical as it kept saying “order placed” 2 weeks later , & after reading these reviews . . . At the bottom of the app , there is a “contact” button . I emailed them , & they shipped everything I had ordered that SAME night . My order ended up getting delivered to my home 4 days later . I got 4 personalized pieces . And let me tell you , everything came out PERFECTLY . Exactly how I wanted them . For the people that have left bad reviews , I hope this helps . Dont lose faith . It’s coming !! & you will NOT be disappointed . I wish I was able to add pictures to this review !

DO NOT PURCHASE FROM THEM!!!! No contact after purchase. They took the money and did nothing else. Item was not received, emails did not get answered and phone numbers are disconnected.

If I could, I’d give 0 stars. The product is cheap, came scratched, AND WON’T GIVE ME A REFUND, with no explanation at that. They asked for pictures multiple times which is fine but they ignored every time I said something about the scratch until all I was repeating was about it. They ignored all of my questions and points, including a screenshot of their own policy. There is no where to place a review on the website which leads me to believe that the reviews on the website are fake (of course they’re all good on there or else no one would buy).

Scam. After now seeing the multiple reviews and similar stories, it appears only one jewelry doesn’t intend to actually fulfill their orders. Ordered two pieces for cremains as Christmas time gift in the beginning of December. Only after pursuing and checking did I receive from only one jewelry the multiple excuses about shortage of staff and delays due to hard conditions. After four attempts, I was offered a $5 discount. A month after ordering, our credit card vendor will handle the charge and subrogation as we disputed the charge due to non delivery. I only give one star as there isn’t a lower value. Disappointing.

I would give 0 stars if possible. Made my order on Dec 12, 2020. It said that it would be shipped within 1 to 3 business day. With regular shipping taking 3 to 7 days. It showed a tracking number finally on Dec. 24 and has sat at the same location since. They have offered every excuse through email from staffing to the postal service isn't updating their end. They did offer a discount on my next order. LOL. Anyways stay way from this company.