onlinetires.comReviews of onlinetires.com

Horrible customer service !!! They don’t l return emails or phone calls. I got the optional road hazard warranty, and what a joke that is they gave me the run around for 3+ weeks just to deny it. How do you deny road hazard ? Don’t offer this service if you don’t want to replace tires for free !!!

Awful service. Caning business attitude. I ordered 2 tires by phone Monday morning. Reason ? To check actual availability. The salesperson confirmed - 9 tires in stock, the closest to me warehouse is in Ohio, so free delivery and on Thursday I'm gonna get my order. No order confirmation number been sent to my email. After calling them Tuesday I've been told they are out of stock ( !!!!) and if I want they can order tires from another seller but with extra $18.00 per tire for shipping. I declined. Monkey business. Promised to issue a refund. I'm gonna see how soon they gonna release my money back.

I have always dealt with Tire Rack, they did not have my tires in stock and I was iffy over online tires...they proved me wrong! Ordered tires Wednesday evening at 8pm they were on my porch Friday at 1pm, Tire Rack has stiff competition!

Ordered a tire on 7/19 which they told me was in stock and that it would be shipped that day and they would provide me with a tracking #. No tracking # provide so I called back on 7/25. Told that they had to order it from manufacturer and had just arrived and that it would ship that day and I would get a tracking #. No tracking # provided so i called on 7/26. Informed then the order had been cancelled./ They charged my creit card anyway, Coffered no refund and I had to dispute the charge. I discovered that the tire had been discontinued. INCOMPETENT CROOKS !!!!

Purchased tires from this place with the warranty. One of the tires developed a bubble on the sidewall. I contacted the company and submitted all required documents, needless to say they wont even pick up calls now. Its been weeks and im still without a replacement tire. Dont offer a warranty option if you don't want to honor it!

Ordered some Michelin Pilot Super Sport tires for my Corvette, received them about 3 days after they shipped, very pleased with the price (best I could find) and the customer service - had to call a couple of times to get an issue resolved with the invoice but that was a minor thing. They even upgraded the tire to a higher load rating at no extra cost when they ran out of stock on the regular tire.

I try to return a tire, wrong size. So they charging for restoking fee and shipping, they make sure you don't get a full refund. It comes up to almost the prize of the tire. Not happy at all, I will NEVER recommend to anyone!!

In my opinion, the most dishonest salespeople (chris sybi) ever Ii addition to being ripped off from my purchase (no refund after sending back tires) my credit card was somehow used for Uber eats