onlinetires.comReviews of onlinetires.com

Awful company do not do business with them. Co completely unreliable. After 2 weeks no tire and o one can give any info. Stay away from the

Ordered a very specific tire in a load range E. Received tire in load range C. Sent evidence to customer service and waited two days to hear from their warehouse, to confirm they did not have the load range E in stock. I was granted return shipping label and they admitted the mistake. I had to deliver the tire myself to a FedEx facility. The tire was returned and received at their facility within four days and signed for which I had the fedex time stamp for and the employees imformation. Now fast forward to many weeks of not receiving my refund and being blown off by customer service which...doesn't really exist, I got my credit union involved and finally after uploading evidence and waiting patiently, I received my money back. Do not buy from this company.

Do NOT purchase anything from this company. I ordered 4 tires online and waited for a whole month and never received them. I called and after a month requested for refund and they said it already processes, but I never got it. I called them again and the next customer service rep said the same. Then no one would response to my calls. Now more than a month and I don’t know what’s going on with them. I’d to file a case with my credit card for the refund.

Sold me tires on Amazon that they did not have. They showed that they were received at an installer with a signature. This never happened.Mavis tire installers confirmed no delivery. Weeks now between Amazon and onlinetires to get a refund "they are always contacting accounting to see where the refund is" WTF is wrong with this company. Amazon not helping they got the same line about accounting. It take so long I had to pay the credit card bill. Credit card company Capital One is no help since I am dealing with them through Amazon. Circle jerk if I ever saw one. Don't be fooled by there lower prices, read the reviews they sell tires they do not have or ship the wrong ones. Go elsewhere. Almost one month now with just words from online tires with no refund. All they need to do is issue a credit, same as I used my credit to purchase through this crappy company.

DO NOT BUY FROM ONLINETIRES, I REPEAT DO NOT BUY FROM THEM!!! They are scam artist of a company!!! I recently viewed thier ratings from other customers and they did the same thing to me. I ordered tires (16s) for my Sentra. They sent me 17s. That's what others have experienced. Wrong size tires. Customer Service was quick! Answered all questions and even sent me returned labels for the tires. Easy right? 1st they dont cover the pickup from FedEx. You do! Ok, no problem. A week later the tires were shown that they were received and signed for. I immediately followed up with Customer Service, and there go too line is "We are processing your refund, you should see it by next business day." Its been over 2 weeks WITH NO REFUND!!!! They will sell you a story time after time after time. DO NOT BUY FROM THEM!!! WORSE EXPERIENCE EVER! I warned you!

Returned some wheels and its been 5 weeks and still have yet to receive a refund

They sell tires with bad belts DO NOT BUY

NO CUSTOMER SERVICE!!!! Shipped my order through FedEx and provided a tracking number that showed delivered to wrong address in a different state! 23 calls and they switch you to a "mailbox has not been setup, goodbye". FedEx says shippers fault, Online Tires (shows another name shipping) says FedEx fault!!!! A little cheaper in price but not worth the hassle, use Simple Tires!!!! Genuine Experience!