onlinetires.comReviews of onlinetires.com

My experience did NOT go well. I was a victim of the "Bait and Switch" reported on Google ans Trustpilot. Online Tires website advertised and sold: Michelin Pilot Super Sport 265/40ZR18 101Y 300 AA A $114.87. The price was to good to be real, but the transaction processed and they created a FedEx label. Four days later an email arrived advising that the tire is not available, but they can replace with something else. I requested a cancelation and they refunded me three business days later. I ended up paying more with Priority Tires, but they arrived two days after purchase on my front door.

Purchased tires from this place with the warranty. One of the tires developed a bubble on the sidewall. I contacted the company and submitted all required documents, needless to say they wont even pick up calls now. Its been weeks and im still without a replacement tire. Dont offer a warranty option if you don't want to honor it!

I ordered a set of BF Goodrich tires in April 2021, and purchased from On Line Tires ONLY because they advertised a $70 rebate on a set of four. Well, the tires arrived ok, but when I tried to submit my rebate to BF Goodrich, they informed me that On Line Tires was not an authorized dealer and they were not honoring the rebate. On Line Tires gave me a run around about it, and finally I just gave up. So I'm out $70 and a lot of time and aggravation trying to secure what should have been my rebate, AS PROMISED. This is what BF Goodrich sent me, in response to my rebate inquiry: "The offer is for valid tire purchases made at participating dealers. The dealer indicated on your redemption did not participate in this promotion on the date of purchase." My advice: shop elsewhere.

SLOW SLOW SLOW Although it doesn't say anywhere, onlinetires.com sells OLD STOCK tires. They find companies looking to get rid of old tires, and they buy at a discount and forward some of that on to you. The problem is they have to track down the tires, and inventories are often not correct. My order of 4 tires had a two day wait until they shipped. FEDEX had 4 tracking numbers, but only 3 tires made it. FEDEX didn't lose the tire, it was never shipped. It took 8 calls to their customer service over a two month period to get the last tire. On my last call, I threatened to get a chargeback from my credit card company. That's the only reason they finally shipped the tire. The first three tires were all two years old, and the last tire was just under two years old. The tires are cheap, but there is a reason. Want no hassle, order from pretty much any other tire vendor. You get what you pay for. I paid 163.53 for a tire that was 225 on tirerack.

I ordered some tires for my truck off this site without reading reviews. After not getting any communication from them after 2 emails, I looked up reviews and was very concerned. Some customers saying they received tracking info but nothing ever showed up etc. Its been about 4 days since I ordered them and lo and behold FedEx just dropped off 4 tires, exactly as ordered. I am happy, to say the least, that I'm not out $500, but I doubt I will ever order from them again. After reading other reviews, I feel I may have gotten lucky. I just don't understand how a company can do business like this. I'm just glad I got my tires and for a great price.