Onlineorchards is listed under Garden & Pond.
Onlineorchards (onlineorchards.com) has 188 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Garden & Pond · Miami, Florida
Excellent
Garden & Pond · Paw Paw, Michigan
Excellent
Garden & Pond · RICE, Washington
Excellent
Garden & Pond · Bowling Green, Virginia
Excellent
188 approved reviews, newest moderated first
Irma K.
Very poor customer service experience with Online Orchards. They charged my card immediately after I placed my order, but more than a month later I still have no trees, no shipping update, and no response to phone calls or emails. I understand delays can happen, but completely ignoring customers is unacceptable. I expected much better service and communication
Daniel H.
Do not use this company!!! I ordered #2 Dwarf Bing Cherry trees and received #1 Van Cherry Tree. I have left multiple email messages and called them multiple times and left messages, too and they have never responded.
Harrison
Bought 1 Honeylocust tree from the site, was sent a random tree, a Weeping Birch Tree that is sensitive to my climate. Requested that they help on the phone and in an email. No responce. Bad customer service, whole sale horrible marketing stretegy to cater their trees to the broader USA. Will not send a replacement for my lost time and effort, have to plant the tree or let it die. Will not buy from them again. Ever.
Shari B.
I had ordered 8 sage plants. I liked them so ordered 8 more. I got unknown plants. I cannot get a refund unless I repack them (and ship to Arizona!!!). I don't have materials to properly package them. The problem is none of their plants are labeled. I don't know the exact sage I received; I have no idea what type of potted plants are sitting in my yard.
SteBo
I ordered two trees and two blueberry plants and they arrived in two separate deliveries. I received a hazelnut tree with evident signs of root rot and the apricot tree was withered and chlorotic (yellowish). They both were clearly handled poorly as both had damaged twigs and buds. I called several times and send messages both via email and from the website, no reply whatsoever.
Jeremy F.
Total scam. Placed my order and they charged my card and I never heard from them. No response to emails or calls. Disputed th charge and I’m done with this shady company!
Leslie
The shrubs came to me in good shape and nice condition
John F.
we bought 2 Apple trees one survived but the Fuji Apple tree which is the pollinator for the other did not , thinking it was just fall waited until now and seen our one tree is making a growth experience and looking healthy. sure wish they would replace the Fujki since we paid over 30 dollars for it .