OnlineorchardsReviews of onlineorchards.com

I ordered a specific Hibiscus bush, actually 3. Now that they are finally blooming they are all different. I specifically ordered because of color and style. I’ve tried contacting customer service relentlessly with no response! Big mistake ordering from them. Never again!

Ordered a Prarie Fire crabapple tree through Tractor Supply. The tree shipped to me was the worst hack job I've ever seen. The tap root, and most of the feeder roots were hacked off leaving three small feeder roots, three inches long, to nourish the tree. The odds of planting a pruned branch in the soil, and having it root are higher than this tree surviving. If I don't see any signs of life in three weeks, I doubt I will, I'll source a tree locally to replace it. (arrived 6/29/24)

The worst. I should've did research before buying from these people. I never received my plant. I don't even think they sent it. I had put my business address. Got in touch with them 30 seconds after I realize I sent it to work address. The emailed me saying they sent it already. I said ok. Now I been waiting over 3 weeks and the tree stoll hasn't came. Tried to get in touch again about where the tree is and no replies.....crickets crickets....before i gave this scathing review I emailed plenty of emails to see if they would correct the problem.

Don't order from this company! After 3 weeks of trying to get in touch with them I have never received an answer from my 3 emails. If you notice there is no phone number for this company on their website. I have no idea if they are even going to send me the plants I ordered. So as of today 05/23/2024 I am going to call my credit card company and request a refund. This company has already charged my credit card. Don't even try to work with this company, they are a sham.

Ordered a Cherry tree through Home Depot, it arrived all banged up with all the limbs snapped and broken and leaves shriveled. Have emailed them twice and like others, have heard zero response. Scam

I wish I would have read these reviews before purchasing. I went through all these issues others have shared. No response to emails. They messed up the credit card purchase, shipping took almost two weeks, the trees arrived wilted with mold on the roots. Tried saving them but they are dead. No response to emails. Once they get your money, you aren't even an afterthought. I'll be contacting the BBB to report them. I recommend others do the same if they had these issues. Prove me wrong Online Orchards and answer my emails!

Ordered pear tree as a gift. It was delivered in lifeless condition and almost no root on it, buds never appeared. Contacted them over the email but never received any response. It might be coincidence but soon after purchase on their page somobody tried to charge additional amount from the card. Luckly bank prevented it.

Ordered thru Home Depot. I received a different variety of the plant I ordered. Sent a couple of emails to Online Orchards and got no response, Pretty much zero customer service.