ONKRON over the years has become a true expert in producing high quality products for TVs, computer monitors and digital panels. We chose a unique strategy for our brand – Mass Premium, a combination of unsurpassed quality and adequate price.When we create ONKRON products we rely on many years of experience. Our experts know every aspect of design, production and pricing. We know how to make our customers come back to us again and again!We produce and supply our products to North America, European countries, Great Britain, etc. Thus, we not only confirm our presence in the international market, but also make products that meet the highest standards of international quality.
ONKRON (onkron.us) has 322 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
onkron.us
Website
onkron.us
Category
Audio & Visual
Location
Addison, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 88% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Shipping was quick, item arrived in tact. Item exactly as pictured and setup was easy with the video. This is a quality unit with minimal flex and slop. Only wish Onkron swapped out the Philips head screws with allen key screws so that I wouldn't need to go looking for another tool.
Response from ONKRONJul 21, 2023
Hello Matthew! Thank you for sharing your experience and thoughts regarding the product! We will take your feedback into account for our future designes and developments.
DB
D.B.
Slow to process my order
It took three days for someone to call me back so I could place my order. Once I spoke to your representative, the order shipped promptly. There just needs to be improvements in the order process!
Response from ONKRONJul 19, 2023
Dear David,
Thank you for the review! It seems we had technical issues at that time, so the processing of your request for a call took a bit longer than it should have. We sincerely apologize for the inconvenience caused by the situation. We also really appreciate your feedback, as it helps us to improve our customer service.
Please feel free to contact us if you have any questions.
JU
jay U.
parts missing im 73 treated me like 7…
parts missing im 73 treated me like 7 year old
Response from ONKRONJul 21, 2023
Hello Jay! Allow me to apoligize for all the inconvinices caused. Please note that we always ask our customers to provide photos and detailed description of the situation to avoid any misunderstandings and provide best possible solution. As we can see, the package with the spare details has been successfully delivered, so we hope that you are satisfied with the product. Should you have any questions, please feel free to contact us.
PD
paige D.
you will be very pleased with their TV stand & service!
we bought a TV stand from ONKRON for our new 75 inches TV, I must say you pay what you get! after amazon a cheaper version stand failed us, we have to consider something more expensive, as it was less than £100, it almost smashed the 2grand tv, the screw was bending when we put the tv on, everything tipped forward, good job my hands didn't leave the tv.
after that episode, we found ONKRON, the price is not the best, but it worths every penny, the quality is super, although unavoidably there is a crack on the plastic part during transport, Kate was so helpful, we had sent over the photo the issue part, it was sorted after consulting the specialist, the metal frame is so sturdy, even we move around, it is not wobbly at all, super strong, so by our Experience , you already paid that much for the bigger TV, invest a bit more straight to get something more expensive, not like us, thats a lesson we learned.
Response from ONKRONJul 27, 2023
Dear customer, thank you for sharing your experience and thoughts! We know how important it is to choose the right mount for a newly bought TV, so our company is willing to provide the best possible quality. We are happy to hear that you are satisfied with the product!
BY
Bill Y.
Box came all broken up and ripped up…
Box came all broken up and ripped up also looks like it was returned before some items have been assembled by a previous owner. And parry’s came broken as well as the remote control not working. I hope this can be resolved without returning the complete unit
Response from ONKRONJul 25, 2023
Hello Bill! Thank you for letting us know about the issue. We also appreciate your cooperation in solving the problem that appeared in the process of the delivery. We try our best to improve the quality of our services, and we hope that in the end, we have satisfied your needs. Please do let us know if you need any help or clarification in the future.
RA
Rao
Customer Service has been exceptional
Customer Service has been exceptional. Both Julia and Tim have been very responsive to my issues.
Thank you.
Response from ONKRONJul 21, 2023
Hello Rao! Thank you for sharing your feedback and thoughts on our services!
JB
Joey B.
Mobile Stand for 86" TV.
The mobile TV stand we purchased was exactly as advertised and a great product. It arrived quickly and wasn't hard to assemble. Will definitely purchase again in the future. The stand is much sturdier than I expected with an 86" TV on it.
Response from ONKRONJul 21, 2023
Hello Joey! We’re really grateful and appreciate you taking the time to share your feedback with us. If have any questions in the future or need any consultation, please feel free to contact us.
JP
Joseph Pavlick J.
Where are you product
Never received the product
Response from ONKRONJun 6, 2023
Dear customer,
Thank you for the feedback!
Please note that the item was out of stock, thus the order was not processed. We have sent you a refund for the purchase as we cancelled the order. If you have not received the refund, please contact us via email.
Best,
Onkron team
