Onitsuka TigerReviews of onitsukatiger.com

I should have read the reviews before purchasing anything from their website. I ordered shoes for myself and toddler. Due to the total amount, shipping was free. However, both my and my toddlers shoes fit us too small. I had to return and paid over $100 in return shipping. I reached out to customer support and for 2-3 weeks they said they were looking into it all to tell me that they would not cover the return. I really wanted to buy the correct size for my toddler and I but cannot do so again after this horrible experience. What a horrible company. Save your money their shoes run small.

Service client déplorable et incompétent. Mon colis est arrivé vide et déchiré, sans même que je sois présent pour le réceptionner. La procédure de remboursement a pris quatre mois pour, au final, aboutir à un refus. J’ai donc perdu 150 € pour un produit que je ne verrai jamais.

Très mauvaise il vaut mieux ne jamais rentrer dans cette boutique pour acheter oui grand sourire mais si ils font une erreur et que vous avez le malheur de revenir ils vous traitent comme un chien là ça sourit plus du tout !

Chaussures Tiger commandées en ligne il y a pres de 2 mois. Débit le jour même des 190 €. Asics reconnait que le colis est perdu par une erreur chez le transporteur. Mais refuse de me rembourser. A moi de faire les démarches. Ce que je ne peux pas faire sans les infos que eux seul ont. 190 perdus ! A fuir !

Non si capisce come sia possibile che costano 160 euro originali mai in sconto da nessuna parte le vedi ovunque in città eppure facciano così schifo. Se le prendi della tua taglia il tallone esce dalla scarpa continuamente e la linguetta posteriore con scritto Tiger non sta giù, se le prendi mezza taglia in meno sono così strette che non muovi le dita dentro. Pensate che queste scarpe abbiano qualcosa a che fare con il Giappone ma le fanno in Indonesia e non ho ancora visto un singolo paio che abbia la scarpa sinistra cucita uguale alla destra, c'è sempre qualche differenza nel logo interno alla scarpa, i materiali morbidi sarebbero l'unica cosa positiva ma il mio paio in particolare ha delle tipiche colate di colla ben visibili tra la pelle e la suola.

Really wish I would have read these reviews before ordering….. have to return a pair that didn’t quite fit… countless forms to complete and what seems like and she to process. I’ll give them a short time to sort before I get my card issuer involved.

Really bad customer experience and customer service. Bought the Mexico 66 SD and had them for less than 2 weeks and the front side of the shoes started peeling off. Wrote to the customer service email more than a week ago and Im still waiting for a real answer or solution. Called the call center and the girl was a little bit rude and didn't help at all. LOVED the shoes hated the customer service

I bought a pair of shoes from the regent street branch and after wearing them for two times developed very bad pain in my back and legs. I wrote to their customer services and they refused to help me and asked me to go direct to the store. The store asked me to bring into the shop so they can inspect it. Even though I took them there and explained how it caused me pain and under the consumer rights Act they are not fit for purpose, they refused to do anything about it. I am so disappointed that I bought these shoes, that’s £150 down the drain and I am never going to wear them again. Really disappointed and annoyed.