Onitsuka TigerReviews of onitsukatiger.com

Tænk, at sådan et kendt mærke (onitsukatiger er Ascis) kan yde så dårlig service?! Inden du handler hos dem, så prøv lige at ringe til det danske kundeservice nummer der står flere steder på siden..... nej, der er ikke nogen der tar telefonen, og mails bliver heller ikke besvaret.

This has been the worst experience. I am an avid fan of the shoes and so kept trying over and over to purchase. There is no customer service, The website takes my orders and then a few days later send notice that they spontaneously cancelled without a reason, If the product does finally go through it is completely the wrong one that is sent. And as mentioned at that point there is no one to speak with because no one answers the phone or emails. In fact, usually the phone just disconnects before it rings. I have written to the company itself via snail mail and filed a complaint with the BBB. I will do so again. I wish I knew how else to warn people. What a shame - such a fantastic product.

FILE WITH THE FEDERAL TRADE COMMISSION NOW DONT BUY FROM THEM File a complaint and it will turn into a class action lawsuit. Haven't issued my refund even when return was received. its been over a month now. I have just filed with the FTC and you should to if your having an issue with onitsuka

Absolutely zero customer service available if there is a problem. Do not recommend from ordering online. I ordered shoes, they are stuck in transit. Have been in the same location for a week now. No answer from their phone and no answer from their email response team.

I placed my order and the next day I received an email that my order was cancelled. Tried contacting company but received no response. Not sure if it's a real website. I really wanted my shoes so I was disappointed :( It took several days for the payment to be removed from statement. Why would they charge my credit card if they didn't have the product!