W K.
Very helpful
Very helpful - smooth transaction- dependable.
Response from One Reverse Mortgage, LLCJul 30, 2018
Thank you for sharing your experience!
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
614 approved reviews, newest moderated first
W K.
Very helpful - smooth transaction- dependable.
Response from One Reverse Mortgage, LLCJul 30, 2018
Thank you for sharing your experience!
Michael D.
Great experience
Charles M.
Absolutely no complaints. Every portion of the process was carried out professionally and with minimal difficulty. Highly recommended.
Response from One Reverse Mortgage, LLCJul 13, 2018
Thank you for your review! We hope you enjoy your reverse mortgage.
Frank S.
Kevin is very knowledgeable so was able to respond to all of my concerns. He also kept the process moving at a good pace.
Response from One Reverse Mortgage, LLCJul 9, 2018
Thank you for sharing. We are happy to hear Kevin provided a great experience for you!
Harvey M.
My case was a bit unusual and I believe this was source of friction. I believe the staff are very well trained to work with the usual and are able to do an excellent job. I also believe that he staff are probably 'mentally confined' to the usual set of circumstances and that they have difficulty adjusting to the unusual. Overall, a period of around 4 months to complete the process was too long.
Response from One Reverse Mortgage, LLCJun 29, 2018
Thank you for sharing. We will use your review to better our client experience in the future.
Jon S.
Working with Linda and Claudia was a great pleasure. While they were exceedingly polite and pleasant, it was carried out within a highly efficient, effective, and helpful business framework.. In other words...these were not people simply being nice, as appreciated as that was, they were clear, concise, keeping the process moving forward. But not too fast a pace. They were responsive....but gave you space and time to think, as well. They were there...but they did not push. Their responsiveness was fantastic. If they said they call, or contact us, they did. Simple, but increasingly rare these days. In conclusion, whether one gets a reverse mortgage or not is a question for each particular individual or family to make for themselves. I will not recommend it to anyone, or not recommend it to anyone. But if you ARE interested in finding out, in detail, about the process, Linda, Claudia, and the One Reverse Team are the people to go with!
Response from One Reverse Mortgage, LLCJun 29, 2018
Thank you for sharing your experience. We are pleased to hear that Linda and Claudia provided great client care!
Robert M.
We were recommended by friends to contact James Michalski. From the moment we started speaking, he was extremely professional and made us feel very confident about this decision. He explained exactly what this was and answered all of our questions and started the process. We received our initial package and he went through it page by page with us and made it easy and painless to get through the paperwork. We were passed onto to Claudia Acuna for the final review and preparation. Again, she was professional and very helpful. We highly recommend One Reverse to anyone wanting proceed in this direction.
Response from One Reverse Mortgage, LLCJun 26, 2018
Thank you for your review and recommendation! We are pleased to hear our team members were professional and helpful.
Pete T.
Working with Penny Moss made this process very easy. She kept me informed of what was going on at every stage.
Response from One Reverse Mortgage, LLCJun 26, 2018
We are happy to hear that Penny was informative and provided a great experience. Thank you for sharing!