One Medical is committed to providing the best primary care through exceptional quality, a world-class experience, and second-to-none technology. Our highly-rated doctors take most insurance plans and are accepting new patients.
One Medical (onemedical.com) has 340 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent
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Hospital & Emergency · San Francisco, California
Excellent
Showing 296 reviews with 1 star · Clear filters
kris P.
You come nowhere close to my chart. Every time I try to login in it’s crap. Everytime I get a code sent to me it doesn’t work. You really should take some lessions from my chart. Also they give pictures of test results like x-ray etc..you have a very poor platform. I really think you should scrap what you think is good and start all over. My chart is so much more spot on with their infomation. Your site is not even close to user friendly
Ella
The doctor I saw very briefly wrote down several medical billing codes for issues that were not discussed. This is completely unethical.
Pedro S.
They almost don’t have real doctors, only PA and Nurses in San Francisco. No availability at all with MDs (medical doctors) for the flagship Annual Live Well Visit. Don’t recommend that to anyone, such a scam.
Denise Ward Z.
One Medical is a total scam. Went in for an appointment due to back pain. I needed Xrays and they were supposed to call to the lab with required diagnostics. They never did! I asked 4 times and finally gave up and had to go to another Dr office to get in for xray. They are the most incompetent people in the world. Avoid this company at all costs.
chimi C.
the most incompetent group of people, including dr thurisaimy. finding a new dr. ive been waiting for a script for 6 months!!!!!
Rebecca S.
They failed to remind me about an appointment I had and when I called, they told me that I had missed it. I informed them that I was never contacted as a reminder and that I would find me another primary doctor. This is very unprofessional of a doctor office. When I contacted them to let them know my results from a specialist, their response was why tell us? As my primary, I felt that you needed to know what the results were since you advised me to see one. As a senior (70) we are serious about our health. If you don't have a need for constant care, please do not use them.
Sheila L K.
I go to the Puyallup clinic. They won't return calls or emails. I feel like the NP doesn't believe me, she just wants to lower my thyroid medication. I see another doctor for thyroid but she won't address any other problems
Eric
They charge a subscription for what...? Connecting you to a provider via Zoom...? There's no up front information on how much the doctor will actually charge. Provides no value -- providers will charge you the SAME as an in-person visit for a 3 minute zoom appointment. It doesn't provide the same value but they will charge you the same, plus this subscription which is way too high for them merely connecting you via Zoom. Healthcare is such a scam and "services" like this are why. Too much money for no actual benefit.