One MedicalReviews of onemedical.com

They are only in it for money, will change codes to charge you more and then deny it and ignore you. Avoid at all costs, literally, as they bankrupt you on purpose. They are not to be trusted in anyway, if they lie to your face and gaslight you, imagine what they are doing behind the scenes.

Terrible scam medical "service". There will be a class action lawsuit soon. Everything from deceitful billing practices, to providing misinformation for financial gain by ordering unnecessary Zoom calls and laboratory work. Their staff has zero communication skills and they lack any structure within. They will lie just to get you to set up a Zoom call knowing they can't provide certain services via Zoom. They 100% knew my only intent for needing a doctor was to refill a perscription which is a controlled substance. After about 10 phone calls and given the run around they convinced me that I could get my perscription via a Zoom call. During the zoom call the doctor informed that I would have to come in in person yet I live 3 hours away from the closest office. I got upset and they tried making every excuse in the book. The argument continued and then a PA Jeremy Jones decided to terminate the relationship and banned me from recieving care. The medication they denied me has severe side effects which I explained. They offered me another Zoom call with a different doctor knowing that once again, a Zoom call would be useless but that they could charge me for it. When I demanded to know if I took this second Zoom call if they could get me the perscription their response was "we don't know, you have to schedule a Zoom call to find out" They are a scam and need investigated. Do not sign up not only are they a scam but they are rude, condescending and have no clue how to run a medical services company. Cannot believe that they are aloud to operate in this country. Total scumbags all around.

I have a problem with this company. I paid $9 with prime for the membership which includes free video chat and “treat me now” options. Now I’ve tried to use it twice with two completely different conditions, even in compliance with the treat me now conditions listed. Everytime I’ve gotten the same generic answer, schedule a visit at a location or schedule a visit online through virtual care. This is so they can charge your insurance a huge amount of money. They refuse to help or treat you through the treat me now option. Just a money grab and selfish way to entice people to sign up monthly for the membership.

I’m nearly 75 and on Medicare. Before Amazon purchased my doctor’s office (IORA), I loved my doctor and the staff. Since Amazon took it over, I’ve been shocked and distressed by the lack of competence and efficiency. From January (2024) til now October 23, there have been 3 different doctors and 3completely different staff groups. Another issue I have is that you cannot directly call the office. They waste your time with some damn service where you are questioned and then hope to get a message back from the anctual office. It’s very inefficient and this service tells the office, then the office tells the doctor if there is even a doctor there (no joke). The latest issue is when I called for a blood test for my A1C and other tests for liver, kidneys,etc and to see the doctor, they had me come in and never tested my A1C- a blood test every 3 months for diabetes. I’m insulin dependent and been diabetic for decades. I was told the doctor (whom I’ve yet to meet) didn’t order the test. The way I found out that they hadn’t tested for my A1C is I had to call the damn service to ask them to call the office for me. They never called me. Then…. I called again 3 days later and the office called me back. The person from the office told me my A1C was 1.4! If you’re diabetic, you know that’s insane. I had to tell her that number would probably mean I’m dead. I tell you this to explain how untrained the office people are. I don’t think I can switch providers (because of Medicare) till the beginning of 2025. I don’t recall being told the company was being taken over by Amazon. I feel VERY MUCH SCAMMED AND ROBBED.

They are no good. Went there shortly after masks were optional. The Doctors are fake and need the R after Dr. changed to oa to read as DOA. Crap fools got my DL suspended. Then after about two years, I went to renew my DL and found I could not as I had been unknowingly driving with suspended DL for a year and half, or more. Deadly force them. What it will take to shutter one medical forever. They used an online tele-Dr. If a Dr. at all. Total scammers. They sent a few e`mails since. Like they do not know jack. Sent: Thursday, February 09, 2023 at 7:58 AM From: "Jeanette Luna" Subject: Re: You have a new message from your team at One Medical Seniors (ef43f1) Subject: One Medical Seniors Hello John, I hope you are well! It looks like you are due for routine labs and a provider visit here at One Medical | Seniors (formerly Iora). Please call us to schedule an appointment at 480-295-8070 so an available care team member can further assist you. If you have any questions, please feel free to reply to this message. Please allow 3-5 business days for related questions or concerns. Please respond to verify you have received this message. Best, One Medical | Seniors 9124 E Main St Ste 20-21 Mesa, 85207 P:(480) 295-8070 F: (844) 621-8048 My reply: um, you are guilty of malpractice and guilty of tort. your doors need to be shuttered as none there fixes anyone for the better. you only break what is wrong and make it hurt more. your one medical is no good. you need to be taken down. Amazona freaks. As of today, I say quit shopping Amazon. Their crooks also. Trust Pilot, your calendar is broken!

Sinus infection that I get every year for 40 years and day 8 I know I need an antibiotic. Well they insist they know my body better and said it’s viral and to do nothing. Wasted 29$. This is just a money grab. Stay away.

I have a sinus infection. I get one every year, I know the symptoms. I am a nurse, so I have medical knowledge. I did a message visit today, I was prescribed clarinex. If I thought clarinex would fix my problem, I would not have spent $29 and wasted my time with amazon. Then I had to waste time getting my money back, and now I have to be miserable for an extra day. Never again!

Before Amazon bought One Medical I could not have been happier with the medical care I was receiving from them. I began with One Medical in an effort to escape the big business/profit focused approach of Atrium and Novant - 2 Charlotte area medical monopolies with blanket policies applied to every patient regardless of needs. My PCP at One Medical is the very best MD I've ever had. She saw me as an indidual person and her approach to treatment reflected that. Now Amazon has restricted her ability to provide optimal care. Having my health managed by Amazon!? I thought at first it was a joke but, it's quite serious in more than1 sense of the phrase. Your MD makes decisions which at times determine whether you live or die. I don't want Amazon involved in any part of that process.