West
Been using them for years and the best…
Been using them for years and the best part is that I was able to get a last-minute appointment on a SATURDAY when I realized I needed a medication renewal. Where else would you be able to get that?!
One Medical is committed to providing the best primary care through exceptional quality, a world-class experience, and second-to-none technology. Our highly-rated doctors take most insurance plans and are accepting new patients.
One Medical (onemedical.com) has 340 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

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Hospital & Emergency · San Francisco, California
Excellent
Showing 17 reviews with 5 stars · Clear filters
West
Been using them for years and the best part is that I was able to get a last-minute appointment on a SATURDAY when I realized I needed a medication renewal. Where else would you be able to get that?!
Snip E.
Im sorry for everyone it didn’t work out for. I got a provider on telehealth visit for my pinched nerve and got medicine and a care plan for it. So if it’s a minor thing it works for that. <3 I appreciated the provider (a female doctor thank goodness) and how my wait time was less than one minute.
Saleena
I have been a patient of OneMedical for seven (7) years now and will say that IMHO, this practice has policies that every practice should adopt For instance, their appointments start and end on time. This can be a little limiting when you're at a visit, but in the long run, it beats waiting hours for your appointment because others take longer than expected and the doctors simply don't value your time. The practice is available 24/7; so if for instance you have a problem, you can call, and yes, a human will come to the phone; if your provider is not available, they will connect you with another provider either in person or virtually, very quickly. I did have an emergency once and was able to speak on the phone to another provider who solved the problem for me equally quickly. Third, there is respect for the patient, ie dr and patient are all on a first name basis, so I (a senior who was taught to respect my elders) do not have to deal with the disrespect of a person half my age talking down to me, which, is something I personally find to be inconsiderate. Doctors today should be taught to be respectful to patients, especially seniors who come from a different era when respect was the norm. Last and definitely not least, I'm delighted with my primary care physician, Dr. Elizabeth Haskins, who is as knowledgeable as she is kind, compassionate and a good listener. If she cannot meet my need directly due to bureaucratic limitations placed on her (and everyone else), she will recommend a specialist who can. There is an annual fee to join this practice, but it is worth every penny. I highly recommend OneMedical!
Phil
Has always been available when I needed medical help. Helped me get qualified for Paxlovid when my other provider couldn't see me until the next day. Used them for an urgent care question when out of town and found an office 2000 miles from home. OneMedical personnel are some of the nicest, smartest medical personnel I've met for wellness care.
Antonio T.
It's always a calming feeling to enter One Medical. The front desk staff are always friendly and helpful. The facility is always clean and welcoming. My Phlebotomy Technician, Ms . Daziah is the BEST! She’s gentle, pleasant, with a humorous vibrant spirit. She is definitely the reason why I don’t mine having my blood drawn. I truly hope that One Medical realizes how valuable she is.
Jon
Amazing service. First time I've felt *really* cared for by a healthcare provider. 1) never had to wait for an appointment (have gone 6-7 times, member for a year) 2) telemedicine is straightforward - they got my antibiotics quickly for strep without making me go in 3) the biggest win is doctors actually spend time with you. when they don't have to see a quota of patients per day, they can actually care about your wellbeing and ask you questions proactively. Never had a physical take 1+ hour before just chatting about my health (33, 165lbs, healthy male, some family medical history)
Axel
Meghan Moore is a super star! Meghan helped me as a primary care, along with my pre exisiting neurological disorder. She demonstrates compassion, care and empathy in every visit. I have referred couple of friends and colleagues to Onemedical because of her. She made a huge difference in my mental health as well. I'm speaking from experience because due to my condition, I had to see so many doctors and specialist in my life. Meghan is daring, decisive and straightforward. I will always keep my one medical account just to be able to see her. Thank you,
Bobbery
Oh the sweet relief of switching to One Medical from my previous large medical provider. Everything just worked and the people were nice. I even missed that there was a link to join my first telehealth appointment and called support to let them know. She didn't say, "no, it's there you just need to look". She actually called the doctor right away and got it resolved immediately before getting off the phone with me. I'm in a big city and it was easy to get a same day or next day appointment. Dr. was excellent. Very happy to have One Medical so far.