One MedicalReviews of onemedical.com

Scam, virtual consultation cost

Almost completely useless for teledoc outside of getting a prescription medication. For "my health" they refused to provide a referral for a physical therapy since I wasn't in person for them to ask me the same exact questions that they are capable of doing over the phone. That's a lot to pay for a prescription merely for NP's to only be useful for prescription medications. Nothing like saying we care about your health and wellbeing than denying a referral because you can't charge more money for an office visit.

This used to be a good geriatric medical group until Amazon bought them. Now they look for the cheapest way to give the minimum help. I've gone through about 8 doctors in a few years because no one wants to work there anymore.

Run my local doctors surgery. It’s gone downhill fast. Outright rudeness staff. Administration is terrible with it extremely difficult to make appointments, long waits, delays, and a rubbish online triage system. Shame on this company.

Recently taken over my doctors surgery. Well where do I start. When I have been to the surgery to pick up my prescriptions there isn’t a sole in sight. Strange for a doctors. I have tried to call and do an online consult to be told there are only 10 spaces. Getting through is impossible. I did get to see a doctor a very uncaring, scruffy doctor who totally ignored my pain for which I was struggling with and ordered some irrelevant tests. Urine and poop tests. I left crying. A couple of weeks later I got through to a very agitated receptionist and I told her my knee was swollen and, at that moment she cut my conversation off and said doctor will call you later. I was going to say had she not rudely cut me off my knee is swollen and painful and I am having circulation problems. The phone rang a few minutes later and the receptionist called and said ‘doctor said to put you on the physio waiting list. Put the phone down. Read my notes I have seen physio speaking to deaf ears. Today I am leaving a surgery I have been with for 43 years. I have always managed to get the Care I needed until now. Goodbye one Medicare don’t think you will last long.

Horrendous. They aggressively market themselves as a less intrusive form of healthcare and then screw you with exclusions and restrictions. Avoid at all costs.

One Medical gave me the complete run around after a very serious injury. Don't trust them with anything. They don't care about their patients at all. It's a complete waste of time and money.

Total trash. They say you can get help for simple issues then try to funnel you into expensive doctor visits for things that are minor and only need an antibiotic. They literally act like you are some kind of junkie trying to get opiods. Seems like a scam just to send you to their crap doctors. don't waste your time. More billionaire BS and no help for those who can't afford expensive in person visits. Very rude and unprofessional also.