OneFormaReviews of oneforma.com

OneForma offers self-employed contractors/freelancers so-called "competitive rates" of USD 11 per hour for highly skilled machine translation post-editing work. You need to be a native English speaker based in the UK to do this work. USD 11/hr (GBP 8.72) is significantly less than the UK National Living Wage, which is currently GBP 11.44/hr (rising to GBP 12.21 from 1 April 2025). This doesn't even take into account the self-employed person's obligation to pay income tax, national insurance, pension contributions, expenses (that new laptop, lifelong learning costs, etc.). The result of a rough calculation of how much a self-employed person would earn in real terms, after deducting ONLY the equivalent of the income tax, national insurance and pension contribution obligations normally deducted at source by an employer, WITHOUT INCLUDING the cost of running a business is just: 5.08 GBP/hour This is a SCANDAL! Name and shame OneForma!!!

The service is visually appealing, but this doesn't cover up its significant issues. The biggest problem with the company is their support, which seems nonexistent. Despite numerous attempts to contact them through their provided emails (contact@ and account-review@), I have never received any response. The first issue I encountered was when my login button stopped working. I sent a message to their support but never got a reply. After randomly trying the site a few weeks later, it worked again. However, more recently, the site flagged my account for "suspicious activity." I have no idea why, as I don't use VPNs or anything else that should cause problems. The only thing that changed was my internet service provider, but everything is fine on their end. I have sent support requests to both emails mentioned above but received no response. Seeing that other users face similar problems and given the generally low reviews, it seems best to stay away from this company. While they do send enticing job offers, the overall experience leaves a sour taste. It almost feels like a scam—my information was collected, but the service itself fails to deliver.

Be careful. This company uses all kinds of excuses not to pay its evaluators.

I am extremely disappointed with this company's recent actions. I've worked full time on a project for almost 2 months, then when it was time for payment, no news at all. Communication ceased. No one answered my emails and messages for 2 weeks, then when finally someone agrees to reply to my email, this person accused me of being a cheater, of malicious behavior and of irresponsible actions. I tried to resolve this issue amicably, providing proof that I am not this person via several exchanges, but this person kept accusing me in each email over a week creating a toxic communication. I provided justification, comments on the work done, precise ids, proof of ID and copies of my diplomas, proof of compliance to the requirements. All of this to finally being informed that my payment was withheld. So, I worked hard for almost two months and as a return, no payment but silence, then insults and nothing. I've worked with this company for over a year now, and everything was fine up until now. My record can demonstrate that I am an honest hard worker and that I provide services with all my effort, over 8 hours a day, including on weekends. When contacted via Skype, Teams, email, I've always answered within 24 or 48 hours, I've always kept communication open, even if I wasn't working on a project. Unfortunately, the same cannot be said for some of the PMs who seem to only answer when they need you. I also reported some connection issue to one of the client's platform several times, raised questions about some tasks but no answer at all. I have heard from other freelancers who have had similar experiences with unpaid work on this platform, but haven't really thought about it, until I personally experienced it... This is a massive disappointement and impacted my trust in Centific's ability to treat its freelancers fairly and professionally. Update 03/24/2025: - emails sent to contact [at] oneforma.com for a notice of dispute. - PO disputed, nothing has been resolved, the informal dispute resolution as per Section 8.2 of the agreement is a joke. I've been answered with automatic emails and then they said they lost previous chain of emails. No effort nor good faith collaboration was made to resolve the conflict, I'm encountering refusal to provide detailed payment calculation to prove there was no malicious behavior and silence since I've last requested for the third time.

I spend 4 hours on quizzes and received 0$ as no tasks available (studied and passed them all). I have 18 certifications passed on the portal and they are useless. 0 communication about the dates, available work or score after the exam. Waste of time. Also they have a lot of issues in the portal like links with guideless are not work etc.

Unfortunately I have to report the bad experience I had recently with this company. I am a hard worker and before that an honest person, and this has always been recognized in all my academic and working experiences. Until now, when I received a treatment I don't deserve it, being accused of something I didn't do it. I've been working for this company for years, and I thought it was a good company where the merits are recognized and the hard work awarded. Yes, there are cons that sometimes you need to face, but it's part of the game. But after all the hard work I did, the effort, the sacrifices, the hours spent studying, passing demanding certifications and delievering high quality work (and all this always with enthusiasm and dedication), they accused me of something I didn't do it, even I don't know it, and moreover not giving me the chance to reply, to talk with someone and being listened and to prove that I didn't do anything, just using standardized email and then ignoring me. After all the months spent in this project, I was left with this injustice and this really disappoints me, because it's something I don't deserve. All the good work I've always done for this company isn't worth anything. And beign treated as something I am not is something I didn't think I could experience in such an international environment like this. And what makes it worse is that they acted as I wasn't a person, just a number among the others. They should remember that behind that pc there is a human being. So I had to reconsider my opinion of this company. I can't accept it because I didn't do anything but they don't care, they are always right and you are wrong. I regret this situation and I feel like a fool who spent all this time working professionally to receive such a behaviour. If this is the result of having always worked so hard and professionally, it's a massive disappointment.

I attended MilkyWay Project, omg such a waste of time. They expect you to study some really long documents with lots of details. Then you take two exams with 70/100 score threshold. If you are able to pass those two exams you take the final one via TryRating expected score of 85/100. It’s so easy to fail with that too many details. They expect you to evaluate a map accuracy even if it is not your home country. You put so much hope and effort without payment and getting nothing. Highly, hugely not recommended.

Extremely poor support with disappointing communication. Despite claiming to be an American company, the support staff's English is difficult to understand, and they are unable to provide a simple answer regarding when the invoice will be generated.