Pissed C.
The service that was provided displayed…
The service that was provided displayed how incompetent people can really be. I placed a order only to get a shipping label previously used for another order. I waited a week and got it shipped two days later after calling for the screw up. Then i get my order and what do you know..you guess it the wrong hair color. I even doubled check to make sure i placed the order with correct color and i did. I sent a email about it and they never responded. Im so done with them and would tell others shop somewhere else.
Response from Onebeautyworld.comJun 29, 2021
Hi, thank you for the time to review us. We are sorry your experience was bad. I have taken a look at your order and found communication to be the reason for the mixup. Nevertheless, we are sorry for your frustrating experience and promise to go above and beyond to keep your business.