Onebeautyworld.comReviews of onebeautyworld.com

Customer service is terrible! It’s been almost a week and I haven’t received my order. Paid for two day shipping and they have not honored it. They are still using the “covid delays” lies and not providing any updates or reimbursements for expedited shipping. I will stick to samsbeauty or ebonyline. They don’t answer emails, phone calls, etc they don’t honor fast shipping so don’t even waste your time or money. If you order something expect slow shipping, no contact/updates or tracking number, it’ll probably take WEEKS. Don’t trust the five star reviews.

My package was returned to the sender from the post office. I was unaware of the situation until the day I was expected to receive my package. I called immediately to find out what happen I even doubled checked my address and it was correct. I called several times and left several emails it was nearly impossible to contact anyone. I finally spoke to a gentleman in customer service and looked up my order and notice that someone forgot to put my apt number on my package before shipping. The customer service rep said he was processing my order the same day and expediting my shipping. It has been 5 days and I have not received any information regarding my package or a confirmation number. I’ve called again and sent emails this is not a good place to order from I’m very disappointed with their service.

It was great. They listened and made it comfortable and were in communication with my sons rheumatologist.

Service was great and love the wig,

Excellent quality of hair will be purchasing online in the future

Quick response and easy checkout. Most impressive, I ordered products from 2 other online hair stores within the same 30 minutes and OneBeautyWorld.com was the first to ship and they had the color combination that was out of stock everywhere….Kudos

Atención muy buena, precios excelentes 👌

Thinking of reporting this site to the better business bureau. I ordered the product on 6/10/21 and paid for 2 day priority shipping so the product should be here by now. Left a message for them to inquire about my order, had not heard anything back nor have I received a tracking number. The company is supposed to be based in FL so it shouldn’t take that long for me to receive my order. Will not be ordering anything else from this company. I will stick to the 2 sites I always order. Save your time and money. Do not order from them.