OneAZ Credit UnionOneAZ is a member-owned credit union serving the State of Arizona. Our mission is to truly improve the lives of our members, our associates, and the communities we serve. OneAZ offers a full suite of banking services. Members enjoy low rates on home and auto loans, lower fees for services, and the latest banking technology. OneAZ was founded in 1951. Membership is open to all Arizonans.
OneAZ Credit Union (oneazcu.com) has 544 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 520 reviews with 5 stars · Clear filters
Oksana S.
Adam Petri help me resolved my issue quickly and efficiently. Great customer service.
Response from OneAZ Credit UnionJul 1, 2026
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Mike M.
Great first impression awesome customer service from Zach Rafidi. He helped walk me through the process very smoothly.
Response from OneAZ Credit UnionJun 25, 2026
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Matthew T.
Maria Arcos was such a help, I had a problem with my car insurance and she was able to reimburse me everything that I was owed !! She was patient and answered everything I had questions on ! Respect is given when respect is earned and she definitely earned my respect !
Response from OneAZ Credit UnionJun 24, 2026
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Julia M.
I refinanced my vehicle, and was hesitant because it was my first time refinancing a vehicle. A.J Miranda assisted me through this process and answered all the questions I had. The process was painless and I was able to refinance within two days of submitting my documents. Thank you, AJ.
Response from OneAZ Credit UnionJun 18, 2026
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Reina A.
Love this bank and the people that work here very helpful
Response from OneAZ Credit UnionJun 18, 2026
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Cathy L.
I’m quite sure I was the first caller at 8:30 AM today and I was fortunate enough to get John Smith III as my customer care representative. John was patient and gracious and he and colleagues did careful and diligent research and sorted out a complicated problem. Five stars to John and everyone who was involved. Thank you.
Response from OneAZ Credit UnionJun 18, 2026
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Tommy
Lindsay was the best agent I could have ever asked to work with!! I live in Havasu and was using SoCal Credit Union since they had a local branch. I've had loans w them for some time now and decided to refinance with them. Since they changed ownership, it was one of the most painstaking processes I have ever dealt with. I'm 25 so managing the internet stuff and all the details needed was easy. I had a 6.99 rate w them and 800+ credit. They came back with 6.75 and if you jump through 100 hoops you can get half a percent off. They took days to process 2 vehicles I wanted to refi and 1 vehicle I still did not have an answer on in two days. I call ONEAZ and probably spend 10 minutes addressing my concerns with Lindsay and 20 more minutes going the application with her over the phone. At the end of our 35-40 minute phone call, I had an answer and approval on 2 of the vehicles I wanted to refinance!!!! All completed practically within a day total. The banking app is really easy to use as well. Will bring all my business here.
Response from OneAZ Credit UnionJun 12, 2026
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
customer
Maria solved all my issues with closing an account and guided me through how to stop a scheduled transfer. Thanks.
Response from OneAZ Credit UnionJun 8, 2026
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
