OneAZ Credit UnionReviews of oneazcu.com

Wendy was awesome! She not only helped me get my account ready to be set up but also went out of her way to help me with my credit and give me actual insight on how to make it better! I hvent had service like this with a credit union ever. I am glad to be banking with oneAZ and having Wendy on my team.

I spoke to Karen Sperduti. I needed to ask some information fast because I was at my tax preparers office. I tried to look for it first in the app. It wasn’t easy for me to find. I didn’t find it. So I thought I will try the chat feature. I was afraid I would get told that they couldn’t give me such information and send me back to find it. Ive had a traumatic brain injury so I don’t think very fast and people usually aren’t patient with me. I’ve had that experience at other banks and chats for other companies. But I asked and she gave it to me fast because the tax preparer was waiting and I asked where to find it in the One Az app. She was very patient with me staying in the chat until I read what she told me. She directed me. 😊 Thank you. Actually this was the easiest most efficient chat I’ve ever had ever.

I have never had a problem with customer service, their app or their leadership. That’s why I’m staying with them until I die, and I sure hope it won’t be until I turn 100. Only 32 more years to go!

Paige Jagars in your Prescott Office is an exceptional representative of OneAZ Credit Union. She handled the update to my incorrect account application with a smile and expertise second to none. The update was accomplshed quickly and effectively and with a smile and pleasant attitude. In a world where customer service seems to be lacking, Paige has restored my faith that customer service still exists and lives within your organization. Please let Paige know that she is very much appreciated.

Gianna Ciancimino Went Great

Deelan Rashan was a great help in strengthening the security for my accounts. He exhibited great patience, knowledge, and professionalism. His efforts were much appreciated!

OneAZ Credit Union, is great at helping there members. Adam one of there technical support. Helped and walked me through a annoying situation. But was Quickly fixed by him and his manger.

I had a great experience with Elizabeth, on the phone call with her, she made an excellent recommendation to help me solve my problem.