Veronica
She was warm
She was warm, helpful and courteous!
Response from OneAZ Credit UnionMay 23, 2023
Thank you for leaving a positive review for OneAZ, Veronica!

OneAZ is a member-owned credit union serving the State of Arizona. Our mission is to truly improve the lives of our members, our associates, and the communities we serve. OneAZ offers a full suite of banking services. Members enjoy low rates on home and auto loans, lower fees for services, and the latest banking technology. OneAZ was founded in 1951. Membership is open to all Arizonans.
OneAZ Credit Union (oneazcu.com) has 544 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Veronica
She was warm, helpful and courteous!
Response from OneAZ Credit UnionMay 23, 2023
Thank you for leaving a positive review for OneAZ, Veronica!
Naomi N.
I just had a great Chat Support experience with Michelle Watson, and am happy to leave her a glowing review! I've been banking with OneAZ for many years now, and had some out-of-the-ordinary discrepancies with my accounts on the back end that were messing with the notices I receive. She was quick to find them and fix them, then went out of her way to also verify the rest of my details on all other back-end systems to ensure everything lined up properly. A true gem to work with, and I hope the quality of her work is recognized and rewarded.
Response from OneAZ Credit UnionMay 19, 2023
Thank you for sharing your experience with OneAZ, Naomi! We are delighted to hear that Michelle and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
Valued Gaia M.
I recently needed to have some important documents notarized and went in to my local branch on 2-separate occassions in the same week. The prompt and helpful service I received was excellent and I was told that it was FREE for members! This same service would have cost me almost $50 at a local notary.
Response from OneAZ Credit UnionMay 19, 2023
Thank you for sharing your experience with OneAZ! We are thrilled that our team provided you with helpful service. We value your membership and look forward to serving you again.
Mary A.
I enjoy speaking with someone that is man early as respect for the elderly has patience doesn't talk fast reconfirms information very knowledgeable everyone at ONE A Z.
Response from OneAZ Credit UnionMay 15, 2023
Thank you for leaving a positive review for OneAZ, Mary Ann! We are thrilled to hear that you received patient, personable service from our team. We value your membership and look forward to serving you again.
John Y.
I am new to the credit unions, and I found out the services OneAZ provides are amazing. Customer service is professional, friendly and patient. I am looking forward to working with them.
Response from OneAZ Credit UnionMay 5, 2023
Thank you for leaving a positive review for OneAZ, John! We are honored that you chose us to be your new banking partner. OneAZ looks forward to serving you for years to come :)
Victoria
Fraud and card services are A+. I was notified immediately of unusual activity on my card, saving me a lot of headaches and money. John W. Smith III with card services was particularly helpful in providing information on replacing the card. He also informed me of savings account options that I wasn't aware of. Very professional and helpful!
Response from OneAZ Credit UnionMay 5, 2023
Thank you for sharing your experience with OneAZ, Victoria! We are thrilled to hear that John and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
Sandra Y.
AzCU is the friendliest, and kindest bank I will ever use. It remains on a level only to be found with the most experienced institutions. My bank continues to provide me with excellent service. Malinda, today,and Eli yesterday, were both knowledgeable and kind. At times today, we appreciate those attributes more than others. They were ready to listen, eager to help, and as always, aware of how important this aspect is in our lives. Thank you for your excellent choices. They make my life much simpler, give me a reason to smile, and gosh, gave me a laugh!! 🐝🐝🐝 Sandra Young
Response from OneAZ Credit UnionApr 28, 2023
Thank you for leaving a positive review for OneAZ, Sandra! We are thrilled to hear that our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
Samuel Z.
I recently had the pleasure of working with Karmy Hampton of OneAZ Credit Union and I have nothing but good things to say about my experience. From the moment I called, I was treated with the utmost respect and professionalism. Karmy took the time to listen to my needs and concerns, and provided me with all the information I needed to make an informed decision. Their knowledge of the auto loan industry is second to none, and they were able to answer all my questions in a clear and concise manner. I never felt rushed or pressured, and Karmy made sure I was comfortable with every step of the loan process. Thanks to Karmy's hard work and dedication, I was able to secure a fantastic auto loan with competitive rates and terms. The entire process was seamless and stress-free, and I am beyond happy with the outcome. I highly recommend Karmy Hampton of OneAZ Credit Union to anyone in need of an auto loan. Their expertise, professionalism, and customer service are truly unmatched. Thank you Karmy for making my auto loan experience a truly positive one!
Response from OneAZ Credit UnionApr 25, 2023
Thank you for sharing your experience with OneAZ, Samuel! We are thrilled to hear that Karmy and our Virtual team provided you with a seamless, professional experience. We value your membership and look forward to serving you again.