OneAZ Credit Union Reviews | Read Customer Reviews of oneazcu.com

OneAZ Credit Union Reviews | Read Customer Reviews of oneazcu.com

OneAZ Credit Union reviews

Showing 520 reviews with 5 stars · Clear filters

Tom
Jun 26, 2023
I'd like to recognize Ella Pritchett…
I'd like to recognize Ella Pritchett for her excellent customer service in helping me finance a new car purchase. The model I was looking for is very hard to find (and especially hard to find at a good price) so I had to buy one from a dealer in Connecticut. I was expecting there to be a lot of complications because of that, but the process went very smoothly. Definitely contact Ella and OneAZ CU if you're looking to finance a car purchase, especially if it is more complicated than the traditional "buy from a local dealer" transaction.
Response from OneAZ Credit UnionJun 26, 2023
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Ella and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
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Barbara
Jun 20, 2023
Karen was very quick looking up my…
Karen was very quick looking up my account and answering my questions
Response from OneAZ Credit UnionJun 20, 2023
Thank you for sharing your experience with OneAZ, Barbara! We are thrilled to hear that Karen and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
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Mikk M.
Jun 17, 2023
Cara was a professional and very kind
Cara was a professional and very kind. She was able to help me with everything I needed and went above and beyond to help me.
Response from OneAZ Credit UnionJun 20, 2023
Thank for leaving positive review for OneAZ! We are thrilled to hear that Cara and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
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Moe J.
Jun 17, 2023
Melissa Graeve needs a promotion!!
Melissa Graeve has definitely set the bar high for other OneAZ reps. She took ownership of my interaction and provided me with the best financial advice! She definitely modeled what a true financial doctor should be if there was such a titling. Excellent Job Melissa! I hope there is lunch for you as I can see in previous reviews excellent customer experience consistency is strong! Thanks
Response from OneAZ Credit UnionJun 20, 2023
Thank for leaving positive review for OneAZ! We are thrilled to hear that Melissa and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
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Holly C.
Jun 14, 2023
Joanne my customer service rep
Joanne my customer service rep. Was amazing, funny,kind, extremely helpful. She took her time & made a pain in the bottom, into a pleasant experience!!!
Response from OneAZ Credit UnionJun 15, 2023
Thank for leaving positive review for OneAZ, Holly! We are thrilled to hear that Joanne and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
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Connie P.
Jun 13, 2023
Melissa Graeve was just the best in…
Melissa Graeve was just the best in getting me taken care of. She helped me fix my GooglePay up n gave me solid advice future adventure if needed!! OneAZ goes above n beyond to help their members right.
Response from OneAZ Credit UnionJun 15, 2023
Thank for leaving positive review for OneAZ, Connie! We are thrilled to hear that Melissa and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
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Dorothy V.
Jun 12, 2023
Good Result!
Representative seemed to know at first glance what the problem was and took care of it in a professional manner.
Response from OneAZ Credit UnionJun 12, 2023
Thank you for leaving a positive review for OneAZ, Dorothy! We are delighted to hear that our team provided you with quick resolution in a professional manner. We value your membership and look forward to serving you again.
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Brooke B.
Jun 9, 2023
Auto Loans
Ella Pritchett was such a great banker to work with! she made this process easier for me. Also Marcus -don’t know last name- was super easy to work with and he was so prepared when i went into the bank
Response from OneAZ Credit UnionJun 9, 2023
Thank you for sharing your experience with OneAZ, Brooke! We are thrilled to hear that Ella and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
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