OneAZ Credit UnionOneAZ is a member-owned credit union serving the State of Arizona. Our mission is to truly improve the lives of our members, our associates, and the communities we serve. OneAZ offers a full suite of banking services. Members enjoy low rates on home and auto loans, lower fees for services, and the latest banking technology. OneAZ was founded in 1951. Membership is open to all Arizonans.
OneAZ Credit Union (oneazcu.com) has 544 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jagger H.
I recently had Kaisha help me with getting a dispute put in. She was very nice and helpful.
Response from OneAZ Credit UnionDec 3, 2024
Thank you for sharing your experience with OneAZ! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Alvina M S.
The sales person named Zach Rafidi was an excellent help he made sure everything was processed that I appreciate.
Response from OneAZ Credit UnionDec 3, 2024
Thank you for sharing your experience with OneAZ! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Paula
As a longtime customer of OneAZ, I am still proud to say they are my bank of choice! No matter what question I have member services is always able to answer, with a smile and customer service excellence. No transferring the call to offshore support. Real, honest, customer service excellence from team member who know Arizona and can engage in meaningful conversation while they answer questions and solve problems.
Response from OneAZ Credit UnionNov 27, 2024
Thank you for sharing your experience with OneAZ! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Tonya June M.
Wendy Helms is a miracle worker! We went on a total adventure together. She worked so hard to make the purchase of a vehicle effortless. From beginning to end white glove treatment, open communication, feeling like you have a teammate... I only have words of praise and gratitude. Choose her! You will not be disappointed.
Response from OneAZ Credit UnionNov 11, 2024
Thank you for sharing experience with OneAZ! It is One-derful to hear that Wendy and our team provided you with helpful service. We value your membership and look forward to serving you again.
Sarona
Very patient and polite and persistent.
Response from OneAZ Credit UnionNov 8, 2024
Thank you for sharing experience with OneAZ! It is One-derful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
LInda S.
Karen helped me with my issue and we were done in 2 minutes. I had asked for help in the online portal and she gave me instructions then waited while I did it! Perfect! Kind, patient and helpful! Thank you Karen!
Response from OneAZ Credit UnionNov 4, 2024
Thank you for sharing experience with OneAZ! It is One-derful to hear that Karen and our team provided you with helpful service. We value your membership and look forward to serving you again.
Jeff E.
Paul and Claudia were great to work with on our HELOC and we look forward to continuing our relationship with OneAZ for the future.
Response from OneAZ Credit UnionNov 4, 2024
Thank you for sharing experience with OneAZ! It is One-derful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
Tony
I had 2 issues to resolve re:my accounts with OneAz..Michelle Watson was very patient and attentive while I described my frustration, and within a few minutes she had resolved those issues, and guided me through a few additional suggestions re:using my online account services and "how-to's" that have since made my online OneAz experienceso much easier. She was patient and thorough. I was pleasantly surprised, and appreciate it when the term SERVICE" is a reality!! Thank you OneAz and Michelle.
Response from OneAZ Credit UnionNov 4, 2024
Thank you for sharing experience with OneAZ! It is One-derful to hear that Michelle and our team provided you with helpful service. We value your membership and look forward to serving you again.
