OneAZ is a member-owned credit union serving the State of Arizona. Our mission is to truly improve the lives of our members, our associates, and the communities we serve. OneAZ offers a full suite of banking services. Members enjoy low rates on home and auto loans, lower fees for services, and the latest banking technology. OneAZ was founded in 1951. Membership is open to all Arizonans.
OneAZ Credit Union (oneazcu.com) has 544 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
oneazcu.com
Website
oneazcu.com
Category
Credit & Debt Services
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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I have never in all my years of dealing with banks ever had such a pleasant, seamless and easy experience. My rep, Charlene Jurado was OUTSTANDING! Timely, responsive and accurate. I am VERY pleased and will recommend One AZ to everyone I know.
Response from OneAZ Credit UnionSep 3, 2025
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
HP
Henry P.
Needed a car loan fast and…
Needed a car loan fast and the loan officer Zach Rafidi did a great job staying in touch and getting it done quickly and efficiently. The rate was the best I found. A great experience all around with OneAZCU!
Response from OneAZ Credit UnionSep 3, 2025
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
MG
Mayra G.
The best experience ever very efficient…
The best experience ever very efficient and fast process highly recommended
Response from OneAZ Credit UnionSep 2, 2025
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
JP
Jarrett P.
OneAZ does its best to help people
I went into the OneAZ Scottsdale branch seeking a personal loan in order to get me through an unexpected medical leave of absence at work. Initially I was denied by the credit union due to my credit score getting lower, but Briana Hughes (banker) advocated for me by sending my application for a second review and it was approved for what I needed. I am really grateful for Briana's help. She has a personal touch that really made me feel important!
Response from OneAZ Credit UnionSep 2, 2025
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
AB
Abdurrehman
Great experience
Seidy Gardea Trejo was very helpful with my process. She was always responsive and knowledgeable. She answered all of my questions timely and made the process quick and easy. I would recommend her and OneAz to others!
Response from OneAZ Credit UnionAug 28, 2025
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
AE
Anae E.
Exceptional Service from Marcia
I cannot say enough good things about Marcia and my experience with One AZ credit Union. When my car suddenly broke down, I was feeling overwhelmed and stressed about financing options. As a first-time car buyer with some credit challenges, I was initially quoted predatory interest rates elsewhere.
Marcia was incredibly patient, professional, and genuinely caring throughout the entire process. She took the time to explain everything clearly and helped me secure a fair interest rate that saved me thousands of dollars compared to other offers. Even when I needed income verification, she made the process smooth and kept me informed every step of the way.
What impressed me most was how Marcia treated me with respect and understanding, never making me feel judged about my credit situation. Her expertise and genuine desire to help made what could have been a stressful experience into a positive one.
Thanks to Marcia’s help, I’m now driving my new car (which I named Elsa!) with confidence, knowing I got honest, fair financing. I highly recommend, and specifically ask for Marcia if you want someone who truly cares about helping you succeed.
Thank you, Marcia, for your outstanding service
Response from OneAZ Credit UnionAug 28, 2025
Thank you for sharing your experience with OneAZ Credit Union! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
MP
Michael P.
Marcia Garcia & OneAZ are Exceptional!
I've been a OneAZ member for both business and personal banking for roughly seven years. Recently, I worked with Marcia Garcia for the first time, and she was exceptional. She managed to process an auto loan in just 90 minutes—an incredibly fast turnaround that might even set a record! I’m definitely working with her for all my future personal banking needs. Highly recommended, A+ service!
Response from OneAZ Credit UnionAug 22, 2025
Thank you for sharing your experience with OneAZ! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.
CL
Catherine L.
Oy answered my call and I had an…
Oy answered my call and I had an excellent experience with her. She helped answer many questions. She was pleasant, enthusiastic and professional. Definitely a positive for your team at One AZ.
Response from OneAZ Credit UnionAug 22, 2025
Thank you for sharing your experience with OneAZ! It is Onederful to hear that our team provided you with helpful service. We value your membership and look forward to serving you again.