Support long-term health with daily longevity supplements. Promote muscle preservation, brain function, cellular energy & health with clinically studied ingredients.
OMNI Longevity (omnicreatine.com) has 646 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
omnicreatine.com
Website
omnicreatine.com
Category
Administration & Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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My 1st order. I have had knee surgery and I hope this will help me.
Response from OMNI LongevitySep 18, 2026
Hi Joyce,
Thank you for choosing OMNI for your first order. We’re glad to have you with us and hope you enjoy your experience with the product. For any questions about whether creatine is appropriate for you following surgery, please check with your healthcare provider.
SA
Sandi
The website was mostly easy to…
The website was mostly easy to navigate. I did end up with extra pouch which may be on me because I didn’t read carefully and thought then extra didn’t go through.
Response from OMNI LongevitySep 18, 2026
Hi Sandi,
Thank you for sharing your feedback! We’re glad to hear the website was easy to navigate overall. We appreciate you taking the time to share your experience, and if you ever need any help with your order, our support team is always happy to assist.
DH
Drew H.
⭐ 1 Star — A “Money-Back Guarantee” They Apparently Won’t Honor
I would strongly caution anyone considering an OMNI Creatine subscription based on their advertised money-back guarantee.
I placed my first subscription order for one pouch. After receiving and trying the product, I wasn't satisfied and contacted OMNI within their 30-day guarantee period to request a refund. (The product has a weird taste that other competitors don't have. No good...)
Their written refund policy could hardly be clearer: the OMNI Free Guarantee applies to the first subscription order, and for a one-pouch order, one OPENED pouch is eligible for a refund if you aren't satisfied.
Initially, customer support responded quickly—but they simply sent me a link for their standard return process. When I replied and specifically asked about using their advertised money-back guarantee for my opened pouch, the responses suddenly stopped.
I followed up repeatedly—4–5 separate attempts—asking them to address my refund request. Nothing. No explanation, no denial, no acknowledgment, and no refund.
I can't say why OMNI stopped responding, but the experience is incredibly frustrating: advertise a 30-day money-back guarantee, respond promptly until the customer actually tries to use that guarantee, and then ignore repeated requests.
A money-back guarantee isn't worth much if the company won't respond when you try to use it.
Based on my experience, I would not purchase from OMNI again.
Update in response to OMNI-
Your claim that you have been helping me is an outright lie. I have reached out 5 times since 9/3 and have gotten zero response. I tried to come to you first. Now I’m warning others not to trust your company or what you claim about customer service/support. Your reply is the only think I have heard from you in two weeks.
Response from OMNI LongevitySep 18, 2026
Hi, Drew
Thank you for reaching out. Our support team has already been assisting you with your case, and we encourage you to continue communicating through the existing email thread so the team can review the full history and continue helping with any remaining questions or concerns.
We’re committed to providing as much support as possible and working with you toward an appropriate resolution.
RC
Renee C.
The quiz was easy to take and my…
The quiz was easy to take and my results confirmed that I need creatine. This product seems like it will be easy to take and I’m hopeful that I will achieve the desired results I’m looking for!
Response from OMNI LongevitySep 18, 2026
We’re glad to hear you found the quiz easy and helpful. We appreciate you choosing OMNI and hope you enjoy your experience with the product!
JG
Joan G.
I kept seeing the advertisement for…
I kept seeing the advertisement for this product and I wanted to be sure that it’s going to be right for me so today I ordered some and can’t wait to try them out
Response from OMNI LongevitySep 18, 2026
Hi Joan,
Thank you so much for choosing OMNI! We’re excited for you to try your order and truly appreciate your support. We hope you enjoy your experience with us!
DI
Diane
The 30-day money back guarantee is not honored
I ordered a 3 pack of gummies and managed to eat one bag but didn't like the taste or texture. I decided to return the rest but found unresponsive customer service. Tried for two weeks to return the product and the customer service rep just kept sending the same email with a "Magic sign-in link" that wouldn't accept the return. Waste of time and money. I found no benefit from the product and suspect the effective amount of creatine in the gummies is highly overstated.
Response from OMNI LongevitySep 18, 2026
Hi Diane,
Thank you for sharing your feedback. Since you’ve already been in contact with our support team, please continue through the existing email thread and follow the instructions provided so the team can review your case and assist you with the appropriate next steps.
We’re sorry to hear the flavor and texture were not a good fit for you. Taste preferences can vary from person to person, and we appreciate you sharing your experience.
Our support team is committed to helping as much as possible and working with you toward a resolution.
DK
Debra K.
Was not aware I was subscribing
Was not aware I was subscribing! Nothing disclosed when I placed my order
Response from OMNI LongevitySep 18, 2026
Hi Debra,
Thank you for your feedback. Subscription and one-time purchase options are presented during checkout, including the recurring delivery details before the order is completed.
If you’d like help reviewing your order or managing your subscription, please contact our support team using the email associated with your order. Our team will be happy to assist you.
CU
customer
Easy Peasy!
Easy Peasy!
Response from OMNI LongevitySep 18, 2026
Hi,
Thank you for your feedback! We’re happy to hear everything felt simple and easy. We truly appreciate you choosing OMNI and hope you continue enjoying your experience with us.