OMNI LongevityReviews of omnicreatine.com

⭐ 1 Star — Extremely Disappointed With Customer Service This was my second order with OMNI Creatine. My first order arrived promptly, so I had no reason to expect a problem with my second order. I placed my second order on August 21, and my payment was processed on August 22. As of today, I have received NO tracking information and NO product. I have contacted OMNI twice to find out what is happening. I received one response telling me that my order is still showing as “fulfilling.” I can see that information myself when I check my order status. What I need is an actual answer as to WHY my order has not shipped and WHEN I can expect it. At this point, I no longer want the order. I want it CANCELLED and I want any subscription associated with my name/account CANCELLED as well. The frustrating part is that I have been trying to get a simple issue resolved, yet I am receiving very little actual assistance. A customer should not have to repeatedly contact a company just to get an order cancelled when the product hasn't even shipped. My first experience with OMNI was good, which is why I ordered again. Unfortunately, this experience has completely changed my opinion of the company. Good customer service means actually addressing the customer's problem—not simply repeating information the customer can already see for themselves. I hope OMNI takes this seriously and cancels both my pending order and any subscription associated with my account.

Horrible customer service. Have emailed multiple times and have gotten ZERO response. Ordered a one time order, not a subscription and now another shipment has arrived. Did not like the product and now have no way to return even the unopened second shipment. Customer service is non-existent.

I made a one-time purchase from this company and did not sign up for a monthly subscription. However, I was charged again the following month. To verify that I wasn't enrolled in any recurring service, I logged into their website, which clearly showed that I had no active subscriptions. I contacted the company by email three separate times to dispute the charge and never received a response. I also called the phone number listed on my credit card statement, but the line was consistently busy, and I was unable to reach anyone. Ultimately, I had to work with my credit card company to dispute the charge and take additional steps to ensure no future charges could be made. Based on my experience, I would not recommend doing business with this company.

This company has the worst customer service that I have ever experienced. They tell you one thing, then ghost you. Then come and tell you something totally different. They absolutely do not stand behind their 30 day money back guarantee. I have emailed them a total of 16 times and the issue is yet to be resolved. Please DO NOT purchase from this company unless you want to be ripped off as well.

Do not order from this company. I tried to do a return. The order I was billed $123.00 which was theee packages which was $115.00 plus $8 for shipping. When I did the return online, they want to refund me $49, which is totally ridiculous!

Need someone to answer me about my order that I want to return and cancel.

great product

Still waiting for the product. At this point I am starting to think I was ripped off. I will not be purchasing again.