OMAC USAReviews of omacshop.com

Response from OMAC USAMay 12, 2025

Thanks for taking the time to share your positive experience. We truly appreciate it!

Response from OMAC USAJul 16, 2024

Dear Rich Starr, Thank you so much for reaching out to us and sharing your feedback. We apologize for any inconvenience this may have caused you. Upon reviewing the order, we see that it was placed through your Walmart account 6 months ago. Our returns policy allows for 60-day free returns, while Walmart's policy is limited to 30 days. However, as a one-time courtesy, we accepted the return and issued a full refund. We hope this resolves the issue to your satisfaction, and we appreciate your understanding. Best regards, OMAC USA Team

Response from OMAC USAFeb 23, 2026

Hello Dear Customer, We’re very sorry to hear about the delay with your shipment and appreciate your patience while the full order was delivered. We’re glad to know you were happy with the other items, but we’re concerned to hear about your experience with the MK7 Volkswagen Sportwagen roof rack. This is certainly not the experience we want for our customers. We’re happy to help with adjustments, troubleshooting, or discuss available options to ensure you’re fully satisfied.

Response from OMAC USAFeb 19, 2026

Hello, Thank you for sharing your experience! We’re glad to hear that you were happy with the product, pricing, and on-time delivery. We truly appreciate your support and are always here to help with any future needs. Best regards, OMAC USA Team

Response from OMAC USAFeb 19, 2026

Hello, Thank you for your honest feedback. We’re sorry to hear the part didn’t work as expected, but we’re glad that our team was able to provide a full and speedy return for you. We appreciate your understanding and hope to provide the right product for you in the future. Best regards, OMAC USA Team

Response from OMAC USAFeb 23, 2026

Thank you for your feedback. We appreciate you taking the time to respond to our questions. If you have any further concerns or need assistance with your order, please feel free to contact us directly so we can help.

Response from OMAC USAFeb 19, 2026

Hello, Thank you for your wonderful feedback! We’re thrilled to hear that the mats fit your Lexus IS350 F Sport perfectly and that you’re happy with both their sturdiness and appearance. We truly appreciate your support and look forward to serving you again in the future! Best regards, OMAC USA Team

Response from OMAC USAFeb 19, 2026

Hello, Thank you for your honest feedback! We’re glad to hear that your order shipped quickly and that the installation was fairly easy. We appreciate your suggestion about pre-assembled mounts — that’s valuable input for us as we look for ways to improve accessibility for all customers. Regarding the wind noise, we understand how frustrating that can be and your solution with paracord or insulation wrap is a great workaround. We truly value your insights and your support, and we’re always here to help if you have any questions or need further assistance. Best regards, OMAC USA Team