OluKai started as a different approach to a footwear company. We wanted to create footwear that combines durability for the waterman, ocean lifestyle, and a brand that has strong values and roots with style, comfort, and craftsmanship.
OluKai (olukai.com) has 114 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
Showing 62 reviews with 1 star · Clear filters
Ian D.
Decided didn’t need after ordering nobody got back to me they arrived extremely uncomfortable when I tried them on, So I sent back Then they tried to say I had worn them and said they would send back absolute scam avoid this, customer service same as product useless
Teddy
I've recently bought a pair of thongs directly fron Olukai official AU website due the all great reviews on the internet. It fits me well and looks great. However, i find they are very uncomfortable, heavy, hard to walk after one full day of wearing them. I gave my friend to try for 10 minutes and he also said the same. Save your money and go somewhere else!
Bill S.
Purchased directly from Olukai. Similar to another review the order to delivery time was 10+days, did not seem to have any sense of urgency or place priority on delivery. Paid $130 for sandals to have pain from the size of portion of sandal between my toes. Overall I would give their marketing a 5 as it tricked me into paying for premium and getting average. Save money and go elsewhere.
Tim
No order status. But they go a step beyond providing no information on order status, they ask you to download an App, an app that looks sketchy and is not their own brand. All this to check order status?? Then when I click on photo of shoes I ordered (to have another look), and I get a blank webpage that says "forbidden". I'm shocked at how poor the CX is.
Jackson
Olukaiuk.com is a scam/fraud. Do not use.
SEAN W.
I ordered a pair of slippers from Olukai and waited 12 days for them to ship them to me. Unfortunately I had to exchange them for a larger size. I dropped the return pair off two days ago and finally just recieved a shipping notification with an estimated delivery of 6 days from now. Overall I will have waited 20 days for a pair of slippers when this is all said and done, seems ridiculous this day in age. I hope the new pair fits. I contacted customer service and of course they don't answer their phone, so I have been corresponding with them via email and messenger. Unfortunately they only respond ever 24 hours. Oberall this has been an annoying experience. Hopefully they are worth the money. If they hadn't bombarded my social media with ads for the past two years I probably wouldn't have bought them. Seems about right, spend loads of money blowing up peoples social media pages with ads and then choose the ablsolute slowest shipping speed when they finally buy your overpriced product.