OluKaiReviews of olukai.com

Bought a pair of Mio Li shoes. Do not look as good as on pictures, kind of retirement home look. Horrible quality for that price or, actually, any price. The fabric of the upper started tearing after just a couple of months. Elements of the undersole started peeling off shortly after.

Bought 2 pairs of shoes. 1 fit OK, the other fit badly. Received an e/m from Olukai asking if everything went well and did I have any questions. Responded twice in the positive but they have not got back to me. Been 3 weeks now. Poor customer service.

Purchased a pair of Tiare Strappy sandals. Within a month, the straps were fraying. Used three times. Second month, I wore them a bit more often (at least twice a week). The leather started to peel off (the way fake leather on office chairs do). Five months later, they look like I've worn them for 5 years instead. "Leather" is peeling off everywhere. I have a pair of $20 sandals that have lasted longer.

I ordered shoes 23 of july, payed for them and have recieved nothing.. Warning for this company!!!

I purchased a some shoes from these guys . They sent the wrong size. So I emailed to explain NO REPLY.. I have sent over 10 email s now and still no reply. I contacted them on chat , the final out come was to ask me to email them on the same email I have senty previous emails too . BUYER BEWARE.. ha ha just noticed that the review will be sent to the same email. Fat chance of anyone seeing that.. so I'm sitting £135 out of pocket and felling ripped off .

Very bad experience. Sent me used dirty shoes with marks on top. No quality control. Very disappointed

Ordered sandals on May 19. Today is Tues May 28! Still waiting for them to arrive. Frustrating customer service experience email after email. Was told by their customer service via email on Saturday that according to what they are seeing, FedEx will deliver the order on Sunday even thought when I go to the FedEx website, it says Tuesday. Then I get an email asking me how I am enjoying my new OluKai’s? I responded that I am still waiting. Their response was that they have no control of the situation once the carrier takes over. Well they chose FedEx as their carrier so they are partially responsible.Amost 10 processing and shipping days for a $200 purchase. Never again. It’s back to Reefs for me

None existent customer services, no reply to multiple emails for 6 days now. Tried to exchange sandals for a bigger pair which shows out of stock on the exchange portal but in stock on the website. Avoid them at all costs