OluKaiReviews of olukai.com

BEWARE OF PURCHASING OLUKAI's ON AMAZON. OLUKAI REQUIRES AN OLUKAI ORDER NUMBER FOR WARRANTY RETURNS, BLOCKING AMAZON RETURNS. THEY EVEN TOOK DOWN THEIR WARRANTY PAGE ON THEIR WEBSITE.

Olukai Australia has the worst customer service possible.

I paid $200 for a pair of leather sandals and assumed I was buying quality. Bought them at end of summer last year and left them in the box until this year. Wore them a 2 months on a few weekends. Sole pad is coming loose and curling on both sandals. Not worth the money and just out of year warranty even though they were in their box 95% of that year.

Very stiff plank like feel. Sizes are to big. Returns not excepted. Stay away. Going back to Tevas for a third of the price. Oh and in the water the dye comes out so they turn gray.

Long delivery time and impossible to get in contact with live customer service. received bot generated email after 48 hours with useless information. Online stated 3 day shipping. I will not purchase again.

I purchased shoes over 5 weeks ago. They never arrived. I tried to contact customer support with multiple emails. They responded once apologising saying that they obviously went astray in the post. They promised to resend them. They have not but they have kept the money and made no offer to refund it A truly terrible experience and clearly a company that borders on a scam Do not use them unless you enjoy throwing money away.

Agree with everybody else. Terrible company as far as customer service. Will never deal with them again. An example of a company that got too big and doesn’t care about customers anymore.

If you want crap made in China and customer service that will ignore you or laugh in your face when you call. This is your shoe and your company. They are awful.