Online Taxes tax preparation service provides simple, fast and secure tax preparation software and online tax help for online filing of your income tax return. Online Taxes offers both Federal income tax forms and State income tax forms for IRS efile.
OnLine Taxes (olt.com) has 35 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Harry S.
As another user, Olivia, reported, when you file your return you are offered the option of filing for free or paying $7.75 for Premium. If you check "free", at the end of the process you are forced to pay $7.75 and you cannot go back and change it anywhere on their site. This is simply fraud.
Pamela
Not clear during return prep that after entering bank account info for payment you aren't finished. On 21 April I logged into my bank account to find it hadn't paid. Went to OLT and went through another 6 or so pages and hope I finally got it filed. No message reminding me to file, no email asking if there was a problem. Just silence from OLT. I won't use them again. Now I'm going to be fined by IRS and state.
Gary
Fantastic software. Filed my federal and my state for about 16 bucks. Receiving a huge refund and saved about $150 by not using the 'big name' tax filing software.
Olivia
The platform is easy enough to use. I have used it a few years now and never had any issues. The reason for my 3 star review is, I dislike the fact that although I chose the free version/state $9.95, I was charged for the federal/state version which was $15 ($7.95) for each. I tried multiple times to go back to the previous page and make sure the free version/state $9.95 option was selected, but I never received that page again. It kept skipping to the payment screen. That is super frustrating and concerning. Either it is an IT issue or someone implemented on purpose to not give the option to switch it before paying.
daniel F.
How can anybody give this company more than one star it doesn't answer the phone the taxes are done probably wrong I'm glad I found out it's a piece of crap do not go with this company it should be out of business their thieves they don't answer their phones they don't get you extensions it's a worthless pile of garbage and the government should not pay them a penny I'm so tired of crap companies 9 out of 10 are crap in America this crappy corporate military state
Laker G.
They don't have any option to go directly to forms. I can't find anywhere to designate a person to discuss my IL return w/Illinois Dept. of Revenue. When I emailed for help, the woman told me to go into my IL return & revisit it. I went through EVERY screen & there is no option to do so. I had the same issue w/federal, but they were able to direct me. It was way down at the bottom of one of the screens. There should be a way to search for forms or entry pages for every item on the return. The BS answer I got from their help will likely cause me to use something else next yr, even though I've used OLT for several yrs now. They also don't ask me for feedback ever.
Jenny J.
I tried it last year when I qualified for both free federal and state tax return. This year, I no longer did but stuck with it due to its cheap state tax return filing fee. However, it only said I get about $800 in state tax refund. I redid my tax return with TaxAct and got about $900 instead.
Em Z.
I signed up, and then it asked me if I wanted to verify and I selected yes. It was supposed to text me a code. I never received it. I tried multiple times. So that tells me this is crap software and is just a recipe for a headache.
