Pamela
Failure to File
Not clear during return prep that after entering bank account info for payment you aren't finished. On 21 April I logged into my bank account to find it hadn't paid. Went to OLT and went through another 6 or so pages and hope I finally got it filed. No message reminding me to file, no email asking if there was a problem. Just silence from OLT. I won't use them again. Now I'm going to be fined by IRS and state.

