Oliver WicksReviews of oliverwicks.com

I have purchased a number of suits from OW in the last few years, and I encountered an ordering snafu with my most recent purchase. Their customer service came through and was able to resolve the issue after dealing with an unexpectedly complex matter. The suit fit and finish quality has always been top notch, and I am happy to add that they have the service to match.

This is my third order from this company and each one has been better than the last. I ordered one of their suits for my wedding which fit perfectly and requires no additional tailoring. Most recently the subject of this review is there a navy blue blazer. It fits exactly right with a slightly more casual look due to the less structured shoulders. Each of the employees of this company has been an absolute pleasure to deal with and made the order process not only easy but enjoyable. The turnaround times are very quick considering they are having clothing custom-made for you in Europe. And lastly it is important to me to buy A product made with pride in Europe and not in some Third World sweatshop. I cannot possibly recommend Oliver Wicks highly enough.

Oliver Wicks (OW) recently made me a Petrol Blue Check Wool & Cashmere Blazer that turned out perfectly using measurements from several other orders I have placed over the past five years. The company has always been very responsive via email and is willing to work to get measurements just right. My left sleeve is a little shorter than my right, which OW accounted for in their pattern, so they accommodate such details provided a customer gives them accurate measurements. My advice to anyone considering a custom order for the first time is to use a trusted tailor to obtain your measurements. The garments will fit only as well as the measurements you provide. The value OW provides is excellent, especially considering their selection of fabrics and the reimbursement they will provide should you need a local tailor to make a few adjustments. They are more expensive than the run of the mill off the rack suits and blazers, but less expensive than many made to measure options. Their quality garments should easily last a decade or longer provided you properly care for them.

Best for ongoing customers. I have ordered two suits and a blazer from OW. The first suit was made based on my self-measurements, and required some tailoring and the remake of a vest. This was done very helpfully and with very specific help and advice from their service team. The second suit arrived and required no alteration at all...and the blazer has come, again with an outstanding fit. If you look at me, you wouldn't think I am an unusually shaped person, but I have a few oddities (e.g., slightly short arms, slightly disproportionate chest) such that nothing ever fits me well without customization of some sort. I do not own any $2000 suits so I cannot comment on the comparison of this experience to that one. This experience, though, is at *least* as good as I have had with a walk-in clothing store where I bought something off the shelf and had them tailor it in a similar price range. And of course the huge advantage is that there is much more choice available. The fabrics I have received have all been stunning. I have not owned them long enough to comment on wear, but the look and feel have exceeded my expectations on each occasion. So, if my experience is a guide...this is a great place to start an ongoing relationship for buying suits (etc). Be prepared to be patient on the first one, but be prepared to be thrilled with the second.

I really like Oliver Wicks, I worked with Emilia who was patient, helpful, upbeat and went above and beyond! Having said that, I think there are limitations that I encountered and limitations to the business itself. Getting the measurements right was challenging. I spent a long time and even then the first iteration of my jacket and pants wasn't right. This is where Emilia really really went above and beyond to help me adjust things, and for that I am grateful. However, I also had to take the jacket to a tailor and the adjustments they had to make were challenging as well. It almost didn't work out because there are limitations to what they can change. Thankful they tweaked things so the jacket is useable. But even after months of work, the jacket and pants don't fit perfectly. Maybe I am too picky, but for that amount of money I would prefer a closer fit. In summary, if you have lots of time, patience and are able to get very very very accurate measurements then Oliver Wicks is definitely the company you want to work with!

Amazing service and quality of fabric! I've felt I get more than what I pay for with Oliver Wicks. Staff is amazing and so helpful! Megi is one of the staff who has helped me since day 1 and has always been so knowledgeable and insightful with fit. Overall an amazing company to work with when purchasing suits! I love Oliver Wicks!!!!

I ordered a pair of dark brown loafers from OW after purchasing and returning similar items from Allen Edmunds (too tight) and To Boot NY (leather was not great). Checked my e-mail a few days later and there was a notification from William at Oliver Wicks. He informed me that the pair they had left in my size had been returned by another customer who had apparently worn them outside which left some abrasions on the sole of the shoe. However he assured me that the uppers looked brand new and if I decided to proceed with the order OW would discount the price. I agreed to go ahead and purchase the shoes simply because I was so impressed with the service I received. At any rate I received the shoes and they were exactly as William had described, the soles would have looked the same after a few days of use and the uppers are in perfect condition. OW checked all the boxes for my purchase, a beautiful product, great fit, fast shipping and top notch service.

I thought I was taking a gamble buying bespoke clothing online. Their measurement procedures were accurate, the fabrics exquisite and online follow-up thorough. The garments are beautifully constructed and the fit precise. I am very happy with their product and service and will use them for future purchases. Thank you so much.