William M.
Good Quality But I do not trust
Overall a highly meh! experience. I buy suits for business and prefer something business appropriate that also still stands out. The fabric and fabric quality is top-notch. The problem for me was with customer service when eventually there was indeed a problem. I'd already purchased several items from them and really enjoyed them no problem whatsoever. I received a suit where the blazer was entirely too tight and the pants too long. I contacted them and they claimed it was the fabric ordered linen vs. wool; which sort might explain the arms of the blazer but not length of the pants. Fair enough but I simply wanted to return the suit at that price point I want it to fit well and feel good on, I had to stop get pictures taken of me in the ill-fitting suit and after pictures (which I had to do in between stop over flights at home) they pushed me towards taking it to a tailor shop on them. That sort seems unlikely and its still not a great fit simply letting the back out alters the feel of the suit and while it has some more arm swing as a result it doesn't look great on anymore since that's not 100% where the problem was. I can't use these guys again - simply put I have zero trust in what they are going to send me order wise and I don't want the back and forth hassle or at least just take the return - I mean it didn't fit and it wasn't close. Time is an asset I value highly and I didn't like the correction process. I did get a few great looking pieces from them but don't feel I can go back. Maybe your experience will be different.