Oliver WicksReviews of oliverwicks.com

My suit is now three weeks late. It has been sitting with Federal Express International Shipping, waiting to clear customs in France for 13 days, with no movement, and after passing through France, it must still travel to me in the USA. The company advertises prompt delivery after the suit is custom-made. Instead, I am concerned about whether it will arrive in time for my daughter's wedding.

Im guess this id a skam site. Orderd 3 shirts 2 weeks ago, they havent sent Them and dont answer mails.

Just received my first suit that took nearly 2 months to arrive and I couldn’t be more disappointed with this experience. My tailor (literally 5 star rated on both Yelp & Google with 100’s of reviews) gave me professional measurements to provide Oliver Wicks. The suit that arrived fit like a robe. The fit was so bad it’s almost laughable despite my frustration. Moreover, the quality of the fabric was very questionable. The entire suit was thick and stiff it felt like they made the suit out of a tablecloth. The look of the fabric didn’t match anywhere close to what was represented online. After 2 days of trying to get customer service to respond and sending in pictures, they finally state they can remake the suit but it will take over 2 months to arrive due to higher than normal production times and a month long vacation closure. Obviously, everyone’s experiences will vary - and no company can ever prevent all problems from ever occurring. However, it’s the type of issues and how a company responds to those issues that matters. It’s concerning that Oliver Wicks failed to provide the most basic of services they claim to specialize in, and couldn't make a suit that at least was close to fitting. Minor tailoring would be understandable, if not expected. Yet even more concerning is the absence of a response resembling anything remotely close to a company that’s concerned with providing good service and making up for their poor performance. If you decide to move forward with Oliver Wicks, I hope it works out. Just go into it with realistic expectations (read as lower expectations) and ensure you have a backup plan ready.

Terrible suit with bad sleeve pitch and oversized jacket. Given this was my second suit, it's a surprise they messed up so bad