OlivelaReviews of olivela.com

Response from OlivelaJun 25, 2024

We sincerely apologize for the inconvenience you experienced with your recent order. This is not the standard of service we strive for at Olivela. Please know that we are investigating this issue and will reach out to you directly to resolve it as soon as possible. We appreciate your patience and understanding.

Response from OlivelaJun 20, 2024

We sincerely apologize for the inconvenience you've experienced. We strive to provide excellent service and are sorry to hear we fell short. Your feedback is important, and we are addressing the communication and order issues you mentioned. A Customer Service representative will reach out to you, to resolve this promptly.

Response from OlivelaJun 20, 2024

We sincerely apologize for the inconvenience you've experienced. Your satisfaction is our top priority, and we are looking into your order #538869 right away. Please check your email for an update from our team. Thank you for your patience and understanding.

Response from OlivelaJun 20, 2024

We are deeply sorry for the inconvenience you've encountered. Please know this is not reflective of our usual service standards. We take such matters seriously and would like to assist you promptly. A Customer Service representative will reach out to you, to resolve this issue for you.

Response from OlivelaJun 14, 2024

We’re very sorry to hear about your experience and apologize for any inconvenience caused. This is not typical of the service we strive to provide. Someone from our Customer Service Team will be reaching out to you, and we'll address this immediately. Thank you for bringing this to our attention.

Response from OlivelaJun 14, 2024

We're sorry to hear that you haven't received your item. This is not common, and we take such issues very seriously. Someone from our Customer Service Team will reach out to you, so we can resolve this promptly. Thank you for your patience.

Response from OlivelaMay 29, 2024

We're sorry to hear about your experience and appreciate your feedback. At Olivela, we strive to provide high-quality products and accurate sizing. Our customer service team will reach-out to you so we can make this right for you. Your satisfaction is important to us.

Response from OlivelaMay 21, 2024

We apologize for the delay with your order. It is our priority to ensure you receive your purchase promptly. We are currently looking into this issue. One of our Customer Service Representatives will be reaching out to you about this matter. Please rest assured that such delays are rare, and we are committed to resolving this quickly. Thank you for your patience.