OjcommerceReviews of ojcommerce.com

Stunning low price on major US brand and quick free delivery of large heavy item. The packaging condition was quite acceptable.

Ordered a bathroom vanity and mirror. I received an email a few days later saying both items had shipped with four different tracking numbers, all that didn’t work. I emailed customer service to explain the issue and received an email a few days later stating the order had been cancelled.

Stay away from this company. They never sent me shipping information and now saying maybe a neighbor has it. Fraud. Now it will be days if ever I receive my refund

Didn't stand behind Defective $1300 bed

I tried to order a cat tower THREE times and every time they would send me the same wrong model of the same brand, trying to convince me each time that that’s what I ordered. I waited for two weeks or so for the third time to order it since they told me there was a warehouse issue that has been fixed. Well, clearly not. It’s impossible to reach someone higher up, they say you will get a call back from someone but that never happens.

I bought a Schwin Meridian Tricycle. The box was abused and battered when it arrived late. The tricycle has several dents and scratches. I could not sen the bike back because the box was too broken. I put the bike together and had to use touch up paint and try to pull out the dents. OJCommerce was not helpful and did not offer and discount.

My mother ordered a couch from these clowns through Amazon. They sent one that obviously had the main box, box 1 0f 3 damaged before shipping as it was wrapped with copious amounts of packing tape. When we tried to get the box replaced they insisted that we repack and send all of the boxes back then order again. They then offered instead sending us the one destroyed one after offering us $112 to "just keep it". Thing is, they are in my opinion sending out damaged goods so they can claim insurance and loss for the items and also hope that they can offload their damaged merch. Never ordering

DO NOT BUY FROM THIS COMPANY ON ANY SITE! I purchased a small three drawer chest. The problem is the misleading representation of the item and because of that I am unable to use it! The drawer fronts are 5",6" and 6" and 17 1/2 inches wide, but all three drawers are only 15" wide with 3 1/8" depth and only 4" clearance, and only 13" deep! The chest is 16 1/2" deep. The ad states that it is 18" deep and it is only 16 1/2" deep and only 23 5/8" wide not 24" So now I am out the money, and stuck with a chest that I can't use, because what I need to put in it will not fit! THEY WANT ME TO PAY TO SHIP IT BACK, WHICH WILL COST MORE THAN THE ITEM This is their response to my email I sent to them. Dear Susan Fisher, The item must be returned within 10 days after receiving this RA. RETURN AUTHORIZATION #, ADDRESS AND INSTRUCTIONS: 1. Wrap the package carefully in the original manufacturer’s packaging 2. Return the item(s) to the address provided using your preferred shipping carrier. 3. Returns sent to our administrative offices cannot be accepted. 4. Provide us with the tracking number/s of the return. The tracking will be on the receipt provided by your shipping carrier. Refunds will be processed after the return is received and inspected by our warehouse. NOTICE: A. All returned products MUST be in their original condition and packaging. We cannot take returns if products have been assembled or modified. All items will be inspected upon return. B. Return shipping costs are your responsibility. C. Customers are responsible for returns to any address other than instructed. We generally complete the inspection of returned goods within two business days of receipt in our warehouse and process the refund. It may take 2 to 3 additional business days for the refund to credit to your account. 6 MONTHS LATER ON MAY 12th 2025 THEY GOT AROUND TO RESPONDING TO MY REVIEW!! ROTTEN COMPANY, ROTTEN CUSTOMER SERVICE!!!